|Book Reviews Information|
The Southwest Airlines Way - AchieveMaxŽ Top Ten Book Review
Over the years, several books and countless magazine and newspaper articles have been written about Southwest Airlines. Numerous MBA programs highlight the Southwest structure, its culture, its CEO, its low fares and other reasons as to why it is the bright spot in an otherwise dismally performing industry. Fortune magazine calls Southwest Airlines "the most successful airline in history." With a market value greater than the rest of the U.S. airline industry combined, Southwest Airlines is an amazing company with amazing management practices. No one, however, has completely captured the real explanation of why Southwest succeeds.
In a previous review, I highly recommended NUTS! (Southwest Airlines' Crazy Recipe for Business and Personal Success). This laugh-a-page, inspirational book captured all the delicious myth, disarming magic, original insights, and upbeat stories of a high-energy, caring, playful culture that's sometimes hard to believe. I enjoyed it thoroughly and recommended it to anyone and everyone striving to create and maintain a successful and productive culture.
Now comes The Southwest Airlines Way ... an in-depth profile, based on eight years of field research on the airline industry. In this book, the author, Dr. Jody Gittell, has managed to identify and even quantify the powerful formula of Southwest's success. This effortless read is filled with actual examples of business processes at Southwest as compared to other airlines. You can easily see how basic practices based on internal values at Southwest, such as investing in leadership development and people, have made such a big difference. In fact, the findings reveal that Southwest's success is due to building high performance relationships with its people, customers, unions, vendors and suppliers, and the public in general.
Full of frontline tales of Southwest's innovative management style, this compelling book unveils the secret ingredient, high performance relationships, that has enabled Southwest to sustain a steady 10% to 15% rate of growth throughout its 32 year history while also turning a profit when few others can manage to break even. This great read reveals 10 practices that Southwest Airlines uses to build high performance relationships, and how they can be implemented in any organization-with dramatic results. The good news is that Dr. Gittell clearly identifies and explains each of these practices in a highly readable way that is also backed with data. The hard part is that these are not quick fixes and that the evidence indicates that most, if not all, of the practices must be adapted/adopted if another organization is to duplicate the success of Southwest.
This no-nonsense analysis takes a more serious look at the airline that continues to fascinate friend and foe alike. Learn why Southwest Airlines is valued higher than all other major U.S. Passenger air carriers combined. Learn how, in the wake of 9-11, Southwest could keep all of its employees working and continue its unblemished record of growth and profitability as other airlines laid off thousands, begged Congress for money, and filed Chapter 11 bankruptcy protection. Learn how American, Continental, United and other airlines have tried to imitate Southwest-and why they have failed.
You may not find yourself laughing as often as you did while reading NUTS!, but you'll certainly walk away with a greater respect and much deeper insight into the unique culture that will undoubtedly continue to fascinate everyone for decades to come.
More than 100 business book reviews written by Harry K. Jones are available at http://www.AchieveMax.com/books/.
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Harry K. Jones is a professional speaker and consultant for AchieveMaxŽ, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has made presentations ranging from leadership to employee retention and time management to stress management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. He can be reached at 800-886-2MAX or by visiting http://www.AchieveMax.com.
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Lima Public Library book reviews Lima Ohio
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Think of Ben Schott's âJeeves and the King of Clubsâ as âDownton Abbeyâ with a laugh track.
âMilkmanâ Slogs Through Political and Cultural Tensions in Northern Ireland - The New York Times
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In Anna Burns's novel, winner of this year's Man Booker Prize, an unnamed girl is menaced by a political dissident's affections.
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Decades after a volatile life and a brutal death, a Japanese writer is back in the spotlight - The Washington Post
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The Frolic of the Beastsâ by Yukio Mishima gets its first English translation, more than 50 years after its release.
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The infamous novelist outdoes himself with a fictionalized account of his fall from grace.
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The âFamily Tiesâ actress's memoir is a visceral, insightful dissection of celebrity.
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John Grisham's latest novel will have you moving around in your seat like a whacky roller coaster.
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A med student gets a crash course in battle wounds and PTSD in âThe Winter Soldierâ The Washington Post
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âOhioâ explains how America got into this dark mess of alienation and frustration The Washington Post
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Haruki Murakami turns his gaze toward middle age The Washington Post
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Bill Clinton and James Pattersonâs âThe President Is Missingâ is an awkward duet - The Washington Post
Bill Clinton and James Pattersonâs âThe President Is Missingâ is an awkward duet The Washington Post
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Reading âThe Next Person You Meet in Heavenâ is hell The Washington Post
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In Barbara Kingsolverâs âUnsheltered,â Trump is just the latest threat to Earthâs survival - The Washington Post
In Barbara Kingsolverâs âUnsheltered,â Trump is just the latest threat to Earthâs survival The Washington Post
The novel relates our current culture war to the battle over Darwin more than a century ago.
In âWashington Black,â a 19th-century slave escapes on a balloon The Washington Post
âWashington Blackâ â one of the most anticipated books of the year â should finally get American readers to wake up to this extraordinary novelist across our ...
Barbara Kingsolverâs New Novel Moves Between the Distant Past and the Troubled Present - The New York Times
Barbara Kingsolverâs New Novel Moves Between the Distant Past and the Troubled Present The New York Times
Unshelteredâ threads the story of a present-day family struggling in New Jersey with that of a 19th-century science teacher who had lived on the same property.
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Charles Frazier's first novel, âCold Mountain,â was not only a massive bestseller about the Civil War, it was also a critical success. It won a 1997 National Book ...
The Library Fire That Ignited an Authorâs Imagination The New York Times
Susan Orlean's âThe Library Bookâ is an absorbing account of the 1986 fire that devastated the Los Angeles Central Library and a homage to libraries ...
Chris Carpenters Google Cash - An Ebook Review
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IZEE Growing Up In A Logging Camp: Introduction
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Pastoral Theology: Essentials of Ministry Book Review
Author: Thomas C. Oden Paperback: 384 pages Publisher: HarperSanFrancisco; 1st ed edition (May 1, 1983) Language: English ISBN: 0060663537Book Content:Introduction: What is Pastoral Theology?I.
Atlantis Rises Book
Chapter one: Baby on the doorstep.It was one of those cold and dark winter nights of England when someone knocks on Dr.
A Ghost in Cornwall
This land is my memories. For two thousand years this valley has been mine alone.
Pausing To Catch My Breath - Book Review
"Debra Warren has appropriately titled her book of poetry 'Pausing to Catch My Breath'. The pages depict this mother and grandmother as someone who I would personally love to sit across from at a kitchen table with a huge pot of tea and talk for hours.
The World is Flat - This Book by Thomas L Friedman has Taken the Online Entrepreneurs by Storm
The New York Times' columnist visits India often. I read about his new book The World is Flat in his interview with a leading Indian National newspaper.
Book Summary: The 17 Indisputable Laws Of Teamwork
To achieve great things, you need a team. Building a winning team requires understanding of these principles.
Give a Little - Book Review
This 310 page saga is Scott Underhill's second superbly written novel. I have had the pleasure of reviewing both of his books - and they are equally outstanding, yet profoundly different pieces of fiction.
Undercurrent Blues Has A Rhythm of Its Own - Poetry Book Review
On July 17, 2005 Cahuenga Press released Undercurrent Blues by James Cushing (Cahuenga is a cooperative press and Undercurrent Blues is the 14th book they have published since their inception in 1989). The collection includes poems written from 1989 through 1991 and 1997 through 2002.
HIV-Muscles: This is the Title of a New Book about One Mans Battle with HIV
Today Lavaine is doing well and able to go about life in a manner which would never have been thought possible in 1986. This was the year which he was diagnosed as HIV+.
Execution - A Book Summary
You've got the bright ideas and the smart people, and the market is just ready for you. But why hasn't your business taken off as you predicted? Maybe the problem is in your execution.
Entrepreneurs Reach Record Income Levels Using New EBook on Adsense and Adword Techniques
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Unspoken Dreams - Book Review
"Carol Bennett writes a stunning mystery-thriller. Her chilling entrance is one I have encountered only rarely in a book.
The Legend of Juggin Joe - A Preview of the Comedy Sensation You Dont Want to Miss!
THE FROGGIN INCIDENTAs I recall this particular happenin', which we all referred tah as the "Froggin Incident", it all started out innocent enough. T'were on a pleasant summer Saturday gatherin at Doc an' Isabel's.
Humor Just Got A Whole Lot Funnier With Juggin Joe
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Moon Child - Review
Moon Child by Simone Maroney is a larger sized adventure, fantasy novel with 55 chapters. The story line involves complex relationships between six main characters, which are delicately balanced leaving room for intrigue.
Dont Eat This Book by Morgan Spurlock: Lightweight But Convincing Expose of the Fast Food Industry
For those of you who've been on another planet for the past year or so, Morgan Spurlock is a filmaker who spent an entire month eating nothing but McDonald's food and filming the decline in his health, expanding waistline and other alarming consequences of this damaging diet.The result was the gripping documentary, Super Size Me, which earned a well-deserved Oscar nomination.
Turbo Strategy - A Book Summary
Businesses are run mostly on auto-pilot and any problem areas are only dealt with when they are already critical, but by then it may already be too late. Most business managers are too busy with the day-to-day work to sit back and look at the business critically in terms of its context and the direction it is going.
Not Just A Shocking Horror Tale: The Surgeon By Tess Gerritsen
The Surgeon grabbed me and kept me reading. The suspense builds with every page.
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