Broadband Internet Information

Wireless Network Hammerin

The wireless network in my house went haywire. It worked on three PCs, one had a horrible connection, and one can't connect. Between Hubby and me, we spent a lot of time researching and trying to figure out the problem. We narrowed down the possibilities few by doing tests. Hubby is the network king in our house and I learned a bit in working with him. In fact, I solved the problem... temporarily.

I believe the wireless on the router is bad. It works fine when we hook miles of cable to it (I've tripped over them, knocked things down, and chased after a toddler who grabbed one.). I'm tired of looking at the cables, so we're contacting the maker of this router as well as hunting for deals for a new wireless router with g (as in 802.11g).

Here are some of the tricks and troubleshooting tips I've learned in playing with the router:

  • Look at how many computers can connect and how many can't. This tells you a story. If all of them don't work, then the problem is most likely the router itself. Maybe it needs a simple hard reset. Try a soft reset first (turning it off and back on). If that doesn't do it, do a hard reset following the instructions for your router. Mine required holding the reset button while turning it off and back on and not letting go until about a minute after turning it back on.
  • If no computer wirelessly connects to the network, check to see if the router still works by connecting to it with a cable. If it works here, you know the router is still alive. It doesn't necessarily mean the wireless is dead. Obviously, if your router is strictly wireless and not dual like mine (cable and wireless), this won't work. Instead, you can test by bypassing the router and plugging your LAN cable directly into the DSL/Cable modem.
  • Do a little pingin'. It could be the ISP is down and not a router problem. Open a command prompt window (Start > Run > type "cmd" > hit Enter) and type "ipconfig /all" and you should get a response back with your IP address, subnet mask, default gateway and other items. What you are looking for is the IP address of the "Default Gateway."

At the command line, type "ping XXX.XXX.XXX.XXX" where XXX = the numbers listed as the Default Gateway. For example, my default gateway address is, therefore, I would type "ping" If you get a response, then your router is working. Next, try to ping a site. You don't need to know the IP address. You can ping by Web address. For example, type "ping" and you should get a response with the ping times from an IP address. That IP address is Marqui's. How did your computer know this? Through DNS (Domain Naming Service), but that's another topic. If you can't ping a site on the Internet, the problem is most likely with your ISP.

  • Have a cordless phone? Some cordless phones disconnect wireless connections while you're using it. Stupid, but it happens. I have one that does just that and another that doesn't mess with it. Aggravating. I wanted to return the phone, but it was a "no return" phone. If I had known it would mess with the wireless, I would have never bought it. So I learned that the next time I buy a phone, to check to see if it will kill the wireless or not.
  • Ensure configuration is correct. Check the router's manual to complete this step.
  • Try changing the channel. If that doesn't work, change the SSID (aka name) and the channel. If your wireless' SSID is "Wireless" and is on channel 5. First, try changing the channel to 11 or anything other than 5. If that doesn't work, then create a new SSID like "Router" and pick a channel, any channel. It never hurts to reboot the router after each change, although when making changes to it, it resets itself. This step is what got our network working again.
The process for changing it depends on your router. For mine, all I had to do is enter its IP address (, for example) in the browser, enter the ID and password, and I am in. It's similar to a software or application screen. Enter info, select drop-down boxes, and click buttons to change / save.

  • Another good thing to know is to point your mouse over the wireless icon in the system tray. It provides basic information about your wireless connection. It provides information on the SSID, speed, and strength. The blacked out part in the image is where the SSID is located. Also, get more information by right-clicking on the icon and selecting "View Available Wireless Network" or "Open Network Connections."
  • You may have WEP turned on. This secures others from using your wireless because it requires a password. If it's on, verify each PC has it enabled and the correct password or passphrase.

This is a handful of what you can do. Other options are more detailed and complex. But this is a good start and will help eliminate a majority of possibilities.

Meryl K. Evans is the Content Maven behind meryl's notes, eNewsletter Journal, and The Remediator Security Digest. She is also a PC Today columnist and a tour guide at InformIT. She is geared to tackle your editing, writing, content, and process needs. The native Texan resides in Plano, Texas, a heartbeat north of Dallas, and doesn't wear a 10-gallon hat or cowboy boots.

This RSS feed URL is deprecated, please update. New URLs can be found in the footers at


North Central Missouri Regional Water Commission introduces “AquaSmart” broadband internet
The North Central Missouri Regional Water Commission is introducing a broadband delivery concept, called AquaSmart, to deliver fiber to 10 counties in North Central Missouri. The Water Commission is responsible for building the East Locust Creek ...

Million dollar budget proposal for expanded broadband internet in Kewaunee County
When Kewaunee County's proposed $23.7-million 2019 budget goes before the Board of Supervisors Tuesday evening it will include a big step forward in expanding broadband internet. County Administrator Scott Feldt is proposing the allocation of ...

Kennebec Journal & Morning Sentinel

GWI planning to bring broadband internet to Farmington
Kennebec Journal & Morning Sentinel
FARMINGTON — A Biddeford-based telecommunications company is hoping to bring broadband internet to parts of Franklin County within the next one to two years and will be seeking to gauge interest from residents in the next few weeks. “This is something ...

High-quality broadband internet essential for Ky. businesses
Danville Advocate
I'm fighting on behalf of every Kentuckian to protect our open internet and to keep broadband and wireless providers from slowing or blocking Kentuckians' internet service. My fight includes an attempt to keep federal protections in place that are ...

Broadband Internet Access Will Soon Be Coming To Rural Areas In Arkansas
MADISON COUNTY (KFSM) -- It seems our world revolves around high-speed internet which makes things extra tough for those living in rural parts of our area but that could change for more than 16,000 homes and businesses in Arkansas thanks to the ...

The Tennessean

Karl Dean, Bill Lee agree on Tennessee's need for widesprerad broadband internet access
The Tennessean
Republican and Democratic gubernatorial nominees agree without making broadband internet widely available in Tennessee, attracting business, including entrepreneurs and tech companies, will continue to leave the state at a significant disadvantage.

and more »


Might CubeSats Provide Broadband Internet Connectivity One Day?
It's hard to believe that the capability of the satellites companies like OneWeb and SpaceX are contemplating might one day fit in a CubeSat, but think about the phone in your pocket. In November, 2016, SpaceX filed a request for approval to launch 4 ...

Government Accountability Office

FCC's Data Overstate Access on Tribal Lands
Government Accountability Office
The Federal Communications Commission collects data on where broadband (high-speed) Internet access is available in the U.S. This access aids economic growth and education. Residents of tribal lands have lower levels of broadband Internet access ...

and more »


Network Business Systems and Microsoft announce agreement to deliver broadband internet to rural communities in ...
PR Newswire (press release)
13, 2018 /PRNewswire/ -- On Thursday, Network Business Systems Inc., an Illinois-based wireless internet provider, and Microsoft Corp. announced a new agreement to deliver broadband internet access to rural communities in Illinois, Iowa and South ...
Partnership helps to expand broadband service in Illinois, Iowa, and South DakotaAGDAILY
Microsoft to improve internet access in rural South DakotaSioux Falls Argus Leader
Rural South Dakotans Getting Better Internet AccessKELOLAND TV

all 9 news articles »


Rogers has Canada's fastest broadband internet: Ookla
In terms of regional speeds, London, Ontario — home to the London Knights hockey team and Western University — has the fastest broadband internet among Canada's 10 most-populated cities. Rogers supplied the city of London with average download ...

Google News

home | site map
© 2007