Coaching Information


How to Get More Business Without Even Trying


Why are you in business? Hopefully you enjoy what you do, however is it because you want to make money so that you can have, be and do more in your life?

Who pays you? Your clients do and never forget that. Unfortunately many people do. They take your money and then vanish off the face of the earth. And if you do hear from them you know they are only trying to sell something or business is not going well. The silly thing is, if you look after the hand that feeds you, they will look after you.

Keep in regular contact with your clients, particularly the top 20% (both current and past) who have provided you with the most income.

Still keep in touch with the others via newsletters etc. However the top 20% of very special clients need extra attention.

A monthly "how's things?" call. Find out how life is treating them, without expecting to sell anything.

Send the occasional gift ?a book, tape, movie tickets. Thank them for their business. When special times of the year occur send them a Christmas Hamper, New Year's Calendar, Easter eggs at Easter. Little things which show you care.

When you get referrals, reward the referee with a thank you card or gift.

Do what most people in business don't do. You will be amazed that if you consistently (that is the key word here) make the extra effort, you will continue to get repeat business or more referrals.

My Story

For the past two years, I had engaged the services of two separate property managers to look after our investment properties. The property manager of company no. 1 was never pro-active. The only time he spoke with me was when I initiated contact because I had a query or was unhappy about their services. Company no. 2 was exactly the same except that they kept in touch via a newsletter which really was of no use to me as it didn't mention anything about property management. Mostly the information was about properties being sold.

It was very interesting that both property managers contacted me only when they had been notified by my new property management company that their services were no longer required. In fact, both of them were very upset. They were upset? I'm the one who was paying them, not the other way around. They both wanted to know why I was changing and I certainly told them.

When the new property manager did an inspection on one of the properties, the tenants were home. They told my new property manager that the old company provided very poor service and they were very slow following up any problems they had. I told that to the old company and the manager replied "tenants always say that".

Anyhow the point of this story is to spell out that because people don't say anything, doesn't mean they are happy with your services. Also as a business person you need to be on the ball. Be pro-active, not re-active.

And to do all of this you need to learn how to get organised, manage your time and yourself as effectively as possible. These are not skills most people are born with. They need to be learned.

The Final Word

There is plenty of business around, however most people spend heaps of time chasing it, take the money and run off to the next person. Yet it would be so much easier to look after what you already have. (And the same applies to your personal life.)

About The Author

Lorraine specialises in working with businesspeople showing them how to dramatically boost their productivity, reduce the stress and the mess in their lives and have more time for enjoying their life. www.office-organiser.com.au, lorraine@office-organiser.com.au


MORE RESOURCES:
Washington Huskies Football 2018 Season in Review: Coaching  UW Dawg Pound

We continue this week's breakdown of what we saw from the Washington Huskies football team in 2018 with a look at the job done by Chris Petersen and the ...


UGA taps ex-Florida, Tennessee assistant as new defensive backs coach  11Alive.com WXIA

Charlton Warren has been ingratiated in SEC East football like few others, coaching at Florida and Tennessee before making the move to Georgia.


Redskins Coaching News: ILB Coach Kirk Olivadotti hired by the Green Bay Packers  Hogs Haven

The Redskins allowed another coach to leave the building today. Inside Linebackers coach Kirk Olivadotti was given permission to interview with the Green Bay ...


How Andy Reid grew the NFL's most prolific coaching tree - Kansas City Chiefs Blog- ESPN  ESPN

No one develops NFL head coaches like Andy Reid does. The secret? His former assistants offer testimonials, but the man himself says it's quite simple.


Thomas Hammock, NIU's new coach, was driven to coaching by a heart ailment that ended his playing career: 'I realized I missed football. This was my passion'  Chicago Tribune

Thomas Hammock returned to his alma mater Friday, when Northern Illinois introduced him as its new football coach. He spent the previous five seasons in the ...


Browns add seven to coaching staff  clevelandbrowns.com

Cleveland announces hires of more assistant coaches.


Extending John Harbaugh is one coaching decision that makes sense - Baltimore Ravens Blog- ESPN  ESPN

The Ravens have a proven coaching commodity in John Harbaugh, which is much more than can be said for other teams' hires this offseason.


Roundtable: Can Kerwin Bell be the answer to USF’s offensive coaching woes?  Tampa Bay Times

He guided the Division II Valdosta State Blazers to a national championship, but can he make the leap to D-I and guide USF's offense? We ask our team.


Letter grades for every college football coaching hire this offseason  USA TODAY

Assigning grades to college football's new coaching hires coming out of the 2018 season. There were a lot of big names but still some intriguing moves.


Gregg Popovich noncommittal about coaching future beyond 2018-2019 season  Yahoo Sports

San Antonio Spurs head coach Gregg Popovich is typically obtuse with the media, so it can be often hard to interpret his true intentions. But with the legendary ...


Roseburg High School will not extend Doug Magee's volleyball coaching contract  NRToday.com

Roseburg High School will again be on the lookout for a new volleyball coach.


AG nominee: Coaching witness to lie is obstructing justice  CNN

During his confirmation hearing before Congress, President Donald Trump's attorney general nominee, William Barr, says coaching a witness to give false ...


How Big Ten doormat Rutgers became a coaching pipeline for Alabama, Michigan, Ohio State, Penn State  NJ.com

Alabama, Penn State, Michigan and Minnesota are among the teams that have former Rutgers coaches on the sidelines.


Minnesota Vikings Offensive Line Coaching Candidates  Daily Norseman

As I write this, the Vikings most important coaching need has not been addressed yet - Offensive Line Coach. Currently, the Vikings have co-offensive line ...


Report: Cowboys checked out mystery coach in last 48 hours  Cowboys Wire

A report that says Dallas reached out to a recently-signed coach has the internet buzzing.


Tide expected to hire coach away from SEC rival  247Sports

Nick Saban is expected to add Tennessee special teams and safeties coach Charles Kelly to his staff, BamaOnLine has learned. Kelly recently turned down the ...


Report: Jets kicked off coaching search during bye week  Yahoo Sports

The Jets waited until after the season to fire head coach Todd Bowles. But in reality, their coaching search started much sooner, and Bowles knew it. As part of ...


The NFL's most underrated coach just wants a shot to run a team - NFL Nation- ESPN  ESPN

Despite being one of the best special-teams coordinators ever, Kansas City's Dave Toub continues to get overlooked in head coach searches.


Petra Kvitova’s coach Jiri Vanek says female players would benefit most from coaching rule change  Herald Sun

Petra Kvitova's coach Jiri Vanek says women tennis players will benefit the most from a potential move to allow one-on-one coaching during Grand Slam events ...


news What we learned: The Coaching Staff Senior writer John Oehser examines what we learned from  jaguars.com

Senior writer John Oehser examines what we learned from Head Coach Doug Marrone's Wednesday media availability discussing the 2019 coaching staff.


In-depth breakdown of Broncos' 2019 coaching staff under Fangio  247Sports

After being hired as the Denver Broncos' 17th head coach in franchise history, Vic Fangio wasted little time pursuing his ideal coaching staff. His first ...


Ex-Cardinals coach Bruce Arians dishes on return to coaching  ABC15 Arizona

He just couldn't stay away. After a year out of coaching, Bruce Arians said the Tampa Bay Buccaneers' offer was too good to pass up. Last week, Arians, who ...


NFL coaching news: Alabama's Nick Saban trying to hire Eagles assistant coach?  NJ.com

Alabama coach Nick Saban might be trying to poach Doug Pederson's coaching staff to fill an opening on his own staff. The connection to this Eagles assistant ...


49ers coaching staff: Kyle Shanahan demands results and he’s not kidding  Niners Nation

The 49ers head coach said he'd make the team better even at the cost of coaches, he wasn't kidding.


UCLA Bruins Men’s Basketball: Bartow Takes Responsibility For Coaching  Bruins Nation

UCLA Bruins interim basketball coach Murry Bartow met with the media today and, while the loss at Oregon State was disappointing, there has been a lot about ...


High school coaching isn't what it used to be  The Union Leader

Being a high school coach is not all sunshine and rainbows these days. While the Sue Thomas saga at Bedford High shed light on the limited room for error and.


Cobbers head football coach Horan says three retiring assistants are coaching 'legends'  INFORUM

MOORHEAD — After Concordia had its football awards banquet in mid-December, three veteran assistant coaches met with Cobbers head coach Terry Horan.


Wade Phillips puts son Wes forward as head-coaching option: He's 'a young offensive coach who knows Sean McVay'  CBS Sports

While it might not be enough to get him hired, Wes should expect to get lined up for head-coaching interviews.


Mike Smith, former Atlanta Falcons head coach, says he won't pursue any more coaching jobs  ESPN

Mike Smith, former Bucs DC and Falcons head coach, says he doesn't plan on coaching again.u.


Denver Broncos: Free agents with coaching connections  FanSided

The Denver Broncos are off to a hot start this offseason, and we haven't even gotten to free agency. Could some of the coaches former players join them?


NFL coaching carousel tracker 2019: Dolphins eyeing Patriots defensive coordinator; Bengals after Rams QB coach  CBS Sports

Check here for the latest news, rumors and updates for NFL coaching changes and searches.


Bears hire Deshea Townsend as DBs coach  NBCSports.com

The Bears announced their first assistant coach hiring since bringing aboard Chuck Pagano, with Deshea Townsend unveiled as the team's new defensive ...


Nathaniel Hackett’s coaching history is littered with bad quarterbacks  Acme Packing Company

Nathaniel Hackett has been an offensive coordinator in the NFL for parts of five different seasons, following two years as a coordinator at a power-five college ...


Gregg Popovich Unsure if He Will Coach the San Antonio Spurs Next Season  The New York Times

Popovich, who will turn 70 this month, has won five championships since he took over as head coach in 1996, but he lost his three most critical players in recent ...


Redskins hire Nate Kaczor as special teams coach, lose ILB coach Kirk Olivadotti to Green Bay  The Washington Post

The Washington Redskins named Nate Kaczor as special teams coach to replace Ben Kotwica, who took the same position with the Atlanta Falcons.


Why Phillip Fulmer got banned from UT Vols football practice for coaching linemen  Knoxville News Sentinel

Phillip Fulmer couldn't help himself. Tennessee's athletics director saw a couple of offensive linemen who he thought needed coaching during a drill.


NFL coaching carousel: Rumors, firings, and hirings  SB Nation

It's firing season in the NFL! We're keeping track of all the news and rumors here as teams make moves.


Arizona Cardinals hire Tom Clements as passing game coordinator, quarterbacks coach  AZCentral

The Cardinals plan to introduce longtime NFL assistant Tom Clements as the newest member of Kliff Kingsbury's coaching staff.


Attorney: Coaching turnover a factor in former Ohio State QB's transfer  Toledo Blade

COLUMBUS — The retirement of head coach Urban Meyer and the ensuing staff turnover at Ohio State was a major factor in Tate Martell's decision to transfer ...


Alabama coaches leaving: 2016/2017 staffs almost all gone  SB Nation

Alabama coaches leaving has been a steady story for years, but this is another level.


NFL coaching tracker: Latest developments  NFL.com

The NFL coaching carousel has hit full speed with the regular season over. Around The NFL keeps you up to date with all of the latest coaching news, including ...


Michigan’s coaching staff additions provided a needed youthful presence  Maize n Brew

We take a look at how the new hires could impact the Michigan program for the better.


There's a plan to help minority NFL head coaching hopefuls after this rough coaching cycle  Yahoo Finance

With the NFL tilting heavily toward offensive minds, John Wooten of the Fritz Pollard Alliance is proposing an improved pipeline for minority coaches on that side ...


NFL coaching moves: Marvin Lewis is out; Adam Gase, Vance Joseph, Dirk Koetter, Todd Bowles, Steve Wilks fired  The Washington Post

Four more NFL head coaches were out of a job Monday morning, following two firings on the final day of the regular season, as teams that failed to make the ...


Opinion: Every newly hired NFL head coach still has at least one question left to answer  USA TODAY

The last week brought resolution on the NFL coaching front, as teams moved quickly to fill vacancies. But there are still questions to be answered.


Fred Hoiberg says he prefers coaching college basketball or NBA over front office  ESPN

Fred Hoiberg, formerly the coach of the Chicago Bulls and Iowa State Cyclones, told ESPN on Monday that he wants to coach in either the NBA or college level ...


Upgrading the Denver Broncos offensive line coaching  Mile High Report

How have Mike Munchak's offensive lines fared in the NFL over the years? We take a look.


How a former Packers coach opened the NFL door for Matt LaFleur  Packers Wire

A decision from former Packers coach Mike Sherman helped set a young coach named Matt LaFleur on a path toward Green Bay.


Can Brian Flores buck the trend of the Belichick coaching tree?  Yahoo Sports

Some great coaches also have great “coaching trees,” a list of assistants who became successful head coaches in their own rights. And then there's Bill ...


Urban Meyer's wife, Shelley, says she 'wants him done' with coaching  ESPN

Urban Meyer reaffirmed his belief that he has coached his last football game, and his wife, Shelley, also said that she would be "ecstatic" if he didn't coach again.


Coaching Teachers To Become Powerful Users of Classroom Tech  KQED

Many schools now have access to technology, but teachers are still unsure how to integrate it into their teaching in powerful ways. A technology coach coul.


NFL coaching candidates we'd hire  ESPN

The ground rules are simple: We asked a panel of our NFL experts -- reporters, analysts, former players -- to play general manager and rank five candidates who ...


Mike McCarthy taking the year off from coaching after losing out on Jets job  Yahoo Sports

After 13 years coaching the Green Bay Packers, Mike McCarthy is taking a break. McCarthy told ESPN that he's decided to take 2019 off from coaching. But only ...


'Where's Dan?': The story of Alabama football's rampant coaching staff turnover  The Athletic

The Crimson Tide coaching staff won't stop churning. Is that a problem?


NFL coach firings: With six more moves since Sunday, a quarter of NFL teams are looking for a coach  USA TODAY

A number of NFL coaches were fired either Sunday night or Monday morning and now a quarter of NFL teams will be looking for a new coach in 2019.


Jets, Broncos and Cardinals to fire coaches; at least five teams set to conduct head-coach searches  CBS Sports

At least five NFL teams will be conducting head coaching searches, according to team and league sources, with the Cardinals, Broncos and Jets set to join the ...


Peyton Manning interfered with Jets coaching hire process  247Sports

The New York Jets coaching search has already been a disaster. That disaster will continue on this coming Monday afternoon, at 2PM when Owner Christopher ...


Ex-NFL WR actually gave Chiefs coaching edge over Patriots in AFC title game  Yahoo Sports

Do the Chiefs really have the coaching advantage over the Patriots entering the AFC Championship Game? One former NFL wide receiver thinks so.


Making New York Jets' Sam Darnold star focus coaching search Christopher Johnson says  ESPN

CEO Christopher Johnson said Monday that the 4-12 Jets underachieved this season, adding that the team's search for a head coach will focus on finding ...


Firing of Several Black Coaches Puts N.F.L. Hiring Under Scrutiny  The New York Times

There are now only two African-American head coaches, after five others were fired. Newly revised rules compel owners to more seriously consider minority ...


The Sean McVay era is here, but good luck replicating what the Rams' coach has done  ESPN

The Rams might not win the NFC title, but McVay has left his mark this season. Just look at coaching searches where team hunt for the next McVay.


The College Football Coaching Carousel Is Busted  Deadspin

Miami Hurricanes defensive coordinator Manny Diaz had accepted the head coaching position for Temple on Dec. 13. Although the Canes still had their bowl ...


Atlanta Falcons overhaul coaching staff, fire coordinators  ESPN

The Falcons' coaching staff will undergo an overhaul, as offensive coordinator Steve Sarkisian, defensive coordinator Marquand Manuel and special-teams ...


Rays announce minor league coaching staffs for 2019, front office moves  DRaysBay

Per a team press release: The Tampa Bay Rays have named the minor league on-field coaching and medical staffs for the 2019 season. Among the ...


You've Got Mail: A New Coach Arrives  AZCardinals.com

Topics include the decision with the No. 1 pick, Josh Rosen's place and 2019 opponents.


The N.F.L.’s Minority Head Coaching Ranks Are Thinning  The New York Times

The number of minority coaches in the N.F.L. is likely to fall by half next season, suggesting that the league's recent efforts to promote diversity in hiring are still a ...


British and Irish Lions 2021: Warren Gatland in head coach conversations for South Africa tour  BBC Sport

Warren Gatland says he has had "informal conversations" over coaching the 2021 British and Irish Lions tour to South Africa.


Inside scoop on why Packers, Broncos, Bucs and Cards made coaching hires  Yahoo Sports

Observations, stories, and some inside stuff on the eight coaching openings that now look filled, with six announced and two more (Brian Flores in Miami, Zac ...


With Steelers coaches’ contracts, they aren’t the same as player deals  Behind the Steel Curtain

The Pittsburgh Steelers' season is over, but if you think the news surrounding the black-and-gold is over — think again. For the drama-filled Steelers, things are ...


Fresno State's Jamar Cain to be named ASU's new defensive line coach  AZCentral

It didn't take long for ASU football coach Herm Edwards to fill the most recent void on his coaching staff. The second-year coach has tabbed Jamar Cain to be his ...


Former Arizona Wildcats coach Dick Tomey receiving treatment for lung cancer  Arizona Daily Star

Arizona Wildcats coaching legend Dick Tomey is undergoing treatment for lung cancer at a Texas hospital following a recent diagnosis, his family and the UA ...


Browns coaching choices popular among NFL peers  Browns Wire

Here at the Shrine Game practices in St. Petersburg, the sidelines during practice often serve as a de facto reunion for coaches and scouts from around the ...


Roster Tracker: Who Will the 49ers Be Coaching in the Senior Bowl?  49ers.com

A look at the players who will be on the South Team in the 2019 Senior Bowl.


Opinion: NFL's continued lack of diversity in coaching hires is shameful  USA TODAY

In a league where more than two-thirds of the players are black, only about a dozen of head coaches and coordinators are men of color.


Teams can track stats in-game with new NHL app  ESPN

The NHL has developed an app that allows coaches to track live stats, such as faceoff percentage and ice time, during games.


Jimmy Haslam kept word by taking John Dorsey's advice on Browns coaching search – Terry Pluto  cleveland.com

Cleveland Browns owner Jimmy Haslam (R) and GM John Dorsey came together on the decision to make Freddie Kitchens the next head coach. ( John Kuntz ...


Packers reportedly interview two ex-Colts coaches for head coaching job in Green Bay  CBS Sports

The NFL season isn't quite over yet, but it appears the Green Bay Packers have already started the process of interviewing candidates for their coaching job.


Coach Moss? Really?  Daily Norseman

Well, the Vikings DO have a vacancy at wide receiver coach.


Coug DL coach Jeff Phelps and his love affair with gourmet food  247Sports

JEFF PHELPS IS KNOWN around Pullman as Washington State's defensive line coach on fall Saturdays, and an ace recruiter all year long. He may also be the ...


Steve Sarkisian not a candidate for Cardinals offensive coaching role  Arizona Sports

Sarkisian was interviewed Friday by the Cardinals but was passed over for further coaching consideration, per Arizona Sports' John Gambadoro.


Here are the players the 49ers' staff will coach at Senior Bowl  NBCSports.com

The rosters have been set for the 2019 Senior Bowl, and the 49ers coaching staff will have an opportunity to get hands-on experience with invited seniors in this ...


Broncos name Wade Harman as tight ends coach  DenverBroncos.com

Head Coach Vic Fangio has added another coach to the offensive side of the ball.


Coaching Staff News: Leon Lett Returning  DallasCowboys.com

Cowboys defensive tackles coach Leon Lett is returning to the staff with a new contract.


Urban Meyer to become Ohio State assistant AD after retiring from coaching  ESPN

Urban Meyer will become an assistant athletic director at Ohio State after he retires as coach, athletic director Gene Smith told cleveland.com on Saturday.


Five coaches who could replace Steve Alford with UCLA basketball  USA TODAY

UCLA fired men's basketball coach Steve Alford on Monday following a tumultuous tenure that hit its breaking point with a pair of embarrassing non-conference ...


Dallas Cowboys: Coach Jason Garrett fires Scott Linehan  Star-Telegram

The Dallas Cowboys have fired offensive coordinator Scott Linehan less than a week after coach Jason Garrett initially promised there would be no staff ...


Kubiak a good fit for Zimmer's coaching staff, but will it be successful?  Star Tribune

Did Vikings coach Mike Zimmer keep his word that he'd do a better job making sure he didn't commit another John DeFilippo-sized error in hiring offensive ...


Here's what Packers' pending head coach hire of Matt LaFleur means for NFL coaching cycle and Aaron Rodgers  Yahoo Finance

One coaching domino down, plenty of NFL ripples to digest. In a thin field of head-coaching candidates with only a few “tentpole” candidates carrying a wealth of ...


Special teams coach Ben Kotwica is first assistant to leave Redskins’ coaching staff  The Washington Post

The Washington Redskins had the first change to their coaching staff Wednesday, when the Atlanta Falcons announced they have hired Ben Kotwica as their ...


Ex-GAA coach facing up to 400 child abuse charges 'groomed victim with job, gifts, money and trips away'  Independent.ie

A former GAA sports coach who was arrested in the US on almost 400 child abuse charges last week is accused of grooming one of his victims by giving him a ...


Which Championship Sunday coach do you trust most?  NFL.com

Bill Belichick will coach the Patriots in their eighth straight AFC title game, while Sean McVay makes his Championship Sunday debut with the Rams. David Carr ...


Greg Manusky is back, but what about the rest of the coaching staff?  NBCSports.com

What is known is that Jay Gruden and Greg Manusky are back for 2019. What other changes might happen to the Redskins coaching staff?


Browns fill out most of the remaining spots coaching staff (full list)  Dawgs By Nature

On Friday, the Cleveland Browns officially announced the hiring of seven assistant coaches, and also confirmed the retention of two assistant coaches. The new ...


New Miami coach Manny Diaz must assemble a truly Canes staff  SB Nation

Everyone jokes about this every time Miami hires a new head coach. It's time to actually make it happen.


Broncos coaching search down to two finalists: Fangio and Munchak  9News.com KUSA

The NFL coaching job appears to be going to Vic Fangio or Mike Munchak.


Saints-Rams clash of similar coaches  Albany Times Union

New Orleans. One way or another, the NFC championship between the Los Angeles Rams and New Orleans Saints will be won by a coach named Sean — with ...


Every assistant coach in Nick Saban's tenure at Alabama  247Sports

Looking back on every assistant coach that's worked for Nick Saban during the Tide head coaches tenure in Tuscaloosa.


Is Any Coach Capable of Bringing UCLA Back to Its Former Glory?  The Ringer

The Bruins are looking for a new head coach after firing Steve Alford. They can't afford to get this next hire wrong. The future of the program might be at stake.


Serena Williams' coach sees no on-court coaching crackdown at Australian Open  Stuff.co.nz

Serena Williams's coach expects on-court coaching to continue virtually unchecked at grand slams despite the furore during last year's US Open final when he ...


Broncos' coaching hires reveal a shift in front office priority  247Sports

The trickle-down effect of the Vic Fangio hire could be monumental and momentous for the Broncos.


home | site map
© 2007