Coaching Information


How to Get More Business Without Even Trying


Why are you in business? Hopefully you enjoy what you do, however is it because you want to make money so that you can have, be and do more in your life?

Who pays you? Your clients do and never forget that. Unfortunately many people do. They take your money and then vanish off the face of the earth. And if you do hear from them you know they are only trying to sell something or business is not going well. The silly thing is, if you look after the hand that feeds you, they will look after you.

Keep in regular contact with your clients, particularly the top 20% (both current and past) who have provided you with the most income.

Still keep in touch with the others via newsletters etc. However the top 20% of very special clients need extra attention.

A monthly "how's things?" call. Find out how life is treating them, without expecting to sell anything.

Send the occasional gift ?a book, tape, movie tickets. Thank them for their business. When special times of the year occur send them a Christmas Hamper, New Year's Calendar, Easter eggs at Easter. Little things which show you care.

When you get referrals, reward the referee with a thank you card or gift.

Do what most people in business don't do. You will be amazed that if you consistently (that is the key word here) make the extra effort, you will continue to get repeat business or more referrals.

My Story

For the past two years, I had engaged the services of two separate property managers to look after our investment properties. The property manager of company no. 1 was never pro-active. The only time he spoke with me was when I initiated contact because I had a query or was unhappy about their services. Company no. 2 was exactly the same except that they kept in touch via a newsletter which really was of no use to me as it didn't mention anything about property management. Mostly the information was about properties being sold.

It was very interesting that both property managers contacted me only when they had been notified by my new property management company that their services were no longer required. In fact, both of them were very upset. They were upset? I'm the one who was paying them, not the other way around. They both wanted to know why I was changing and I certainly told them.

When the new property manager did an inspection on one of the properties, the tenants were home. They told my new property manager that the old company provided very poor service and they were very slow following up any problems they had. I told that to the old company and the manager replied "tenants always say that".

Anyhow the point of this story is to spell out that because people don't say anything, doesn't mean they are happy with your services. Also as a business person you need to be on the ball. Be pro-active, not re-active.

And to do all of this you need to learn how to get organised, manage your time and yourself as effectively as possible. These are not skills most people are born with. They need to be learned.

The Final Word

There is plenty of business around, however most people spend heaps of time chasing it, take the money and run off to the next person. Yet it would be so much easier to look after what you already have. (And the same applies to your personal life.)

About The Author

Lorraine specialises in working with businesspeople showing them how to dramatically boost their productivity, reduce the stress and the mess in their lives and have more time for enjoying their life. www.office-organiser.com.au, lorraine@office-organiser.com.au


MORE RESOURCES:
This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news


Washington Post

The on-court coaching debate trending in Singapore
Washington Post
SINGAPORE — Monica Seles isn't a fan of on-court coaching. Lindsay Davenport can see the benefits. Jennifer Capriati is right in the middle. The three tennis greats took part in a news conference Monday at the WTA Finals to discuss the topic, which ...

and more »


Sports Illustrated

The Hot Names and Hot Seats That Will Define the 2018 Coaching Carousel
Sports Illustrated
Watch for these eight coaches to become the talk of this winter's hiring and firing cycle—starting with both sides of the season's biggest stunner. Plus, Michigan enters the top four, the Purdue offensive line gets its moment in the spotlight and the ...

and more »


cleveland.com

Urban Meyer hired an Ohio State coaching staff he knows too well: Doug Lesmerises
cleveland.com
If Meyer is having trouble with his assistant coaches at Ohio State right now, it's not the same problem. It's an overreaction to that problem, with this coaching staff the opposite of that later Florida staff. Then, Meyer had coaches he didn't know as ...
Urban Meyer's not even coaching Ohio State well any moreSB Nation
Ohio State: Urban Meyer must earnestly assess Buckeyes coaching staffLettermen Row
Associated Press News - College footballAP News

all 1,519 news articles »


Los Angeles Loyolan

Men's basketball head coach Mike Dunlap hosts free coaching clinic
Los Angeles Loyolan
LMU men's basketball head coach Mike Dunlap hosted a free coaches clinic at Gersten Pavilion on Saturday during the Lions' practice. Coaches of all levels were invited to attend an open practice to learn from the former NBA head coach. The purpose of ...



Study Shows Coaching Helps People with Diabetes, Hypertension and High Cholesterol Improve Medication Adherence
Associated Press (press release)
BOSTON--(BUSINESS WIRE)--Oct 22, 2018--Health Dialog, a leading provider of integrated population health management solutions for health plans, risk-bearing providers and self-insured employers, will release data showing its telephonic health coaching ...



Fox Sports

Moses Mbye keen for Tigers coaching predicament to be resolved with pre-season fast approaching
Fox Sports
The Tigers fullback is talking of course about the farcical coaching situation at the club. With pre-season just a couple of weeks away, he and his teammates have no idea who'll be holding the clipboard over the 2019 season. Ivan Cleary is still ...

and more »


British Cycling

Three cycling coaches nominated for national awards
British Cycling
The awards represent the pinnacle of coaching recognition, and cycling is represented on the shortlist by Patricia Quirke (shortlisted for Coach Developer of the Year), Monica Eden (Talent Development Coach of the Year) and Sarah Toone (Community ...

and more »


Dallas News (blog)

More strength and conditioning freedom -- and skill-specific coaching -- could be coming to high school sports this ...
Dallas News (blog)
Committee members said the completion dates could differ between fall sports and others that start later in the school year and that coaches would have to compromise by dividing the proposed 10 total hours of conditioning and coaching for multi-sport ...



Fox Sports

Hasler returns to Sea Eagles as coach
NRL.COM
Des Hasler marched into Manly's Narrabeen headquarters on Monday like he'd never left as the club formally announced his return as coach on a three-year deal. An amused Hasler was greeted by a flock of media and quickly reverted to his unique brand of ...
Manly announce Des Hasler's return to Sea Eagles on a three year dealFox Sports
Des Hasler's coaching roller-coaster rideSBS
Manly Sea Eagles set to announce the return of Des HaslerNEWS.com.au
ABC News -Daily Telegraph
all 180 news articles »


SkySports

Gary Neville calls for investment into grassroots coaching
SkySports
Gary Neville believes investment in grassroots football should prioritise coaching over facilities. The Sky Sports pundit gave his take on the grassroots game at the end of a week that saw Fulham owner Shahid Khan withdraw his £600m offer to buy ...


Google News

home | site map
© 2007