|Customer Service Information|
Customer Service Information
Customer service is poised for an AI revolution ZDNet
AI is viewed by customer *service* decision makers and agents alike as a boon to the customer and employee experience. AI adoption is nascent, but it's set to ...
A Customer Service Professional Can Always Offer Kindness, Even When They Can't Save The Day - Forbes
A Customer Service Professional Can Always Offer Kindness, Even When They Can't Save The Day Forbes
It's easy to believe that great customer *service* means providing dramatic solutions to customer problems when they arise: emergency tailoring for a well-dressed ...
On Extreme Customer Service, Here Are Your Thoughts INSTORE MAG
Customer *service* makes or breaks a business. Occasionally you have to think outside of the box or go to the extreme to make a difference, so it was nice to see ...
A Complete Guide to Social Media Customer Service Search Engine Journal
This guide will help you create a social media customer *service* strategy from scratch and answer frequently asked questions about social customer support.
UK's largest broadband suppliers failing on customer service ComputerWeekly.com
The UK's big four internet *service* providers (ISPs), which control 90% of the broadband market between them, are failing on customer satisfaction metrics, ...
Six Top Innovating Customer Service Companies for 2019: The CRM Service Rising Stars Awards - Destination CRM
Six Top Innovating Customer Service Companies for 2019: The CRM Service Rising Stars Awards Destination CRM
These vendors provide the products, services, and integrations that add up to innovation.
Consulting Their Creator: 5 Customer Service Principles That Power Luxury Hotels, Lexus And Apple - Forbes
Consulting Their Creator: 5 Customer Service Principles That Power Luxury Hotels, Lexus And Apple Forbes
Five customer *service* principles from Horst Schulze, hotelier, hospitality expert and, as consultant, a force behind the creation of the customer *service* ...
Salesforce update brings AI and Quip to customer service chat experience TechCrunch
When Salesforce introduced Einstein, its artificial intelligence platform in 2016, it was laying the ground work for artificial intelligence underpinnings across the ...
Best Customer Case Management: The 2019 CRM Service Leaders Awards Destination CRM
THE MARKET. Customer *service* is a major factor in consumers' shopping habits, In fact, 67 percent of consumers in a recent survey by the International Council ...
Tax returns stolen by scammers using false customer service numbers WLS-TV
The I-Team is getting results after uncovering a new tax scam that could target people getting their tax refunds deposited onto apps.
Metro Transit boss: Crisis in customer service sparks improvements on buses and trains - Minnesota Public Radio News
Metro Transit boss: Crisis in customer service sparks improvements on buses and trains Minnesota Public Radio News
Metro Transit's new general manager is rolling out a list of improvements to buses and trains in response to what he says is a *service* crisis across the agency.
Customer Service Saturdays: Jackson water department helps customers with high bills WLBT
JACKSON, MS (WLBT) - Since December, the Water and Sewer Business Administration has been working on Saturdays to help the thousands of customers ...
Customer Service For Beginners: 10 Best Practices Employees Need Training On When New Forbes
When you're tasked with training your newest employees in customer *service*, which fundamental customer *service* best practices do you need to convey?
Shenango Honda earns customer service award | Local News Sharonherald
HERMATAGE – Shenango Honda, of Hermitage, has earned the prestigious 2018 Council of Excellence award. Shenango Honda has distinguished itself and ...
4 customer service transformations: What the C-suite needs to know ZDNet
The Fourth Industrial Revolution has radically transformed the customer's expectations of companies, and customer *service* is transforming in kind to meet those ...
Tops in customer service Fort Dodge Messenger
Home builder Eric Doyle has been providing customized, “panelized” homes with a quick turnaround for almost four years now in Fort Dodge. This year he'
Dive Deep Into Career Development, Customer Service, and More During Cultivate Workshops - Greenhouse Grower
Dive Deep Into Career Development, Customer Service, and More During Cultivate Workshops Greenhouse Grower
The workshops presented at Cultivate'19 are a great way for attendees to go more in-depth on topics that are critical to the success of their business.
"No Problem:" The Vuvuzela Of Customer Service Forbes
“No problem at all.” That's exactly what the young man on the phone at the bank said to me after I thanked him for not being able to answer my question.
Tesla's biggest problem is its customer service, according to a new Bernstein survey CNBC
The annual survey of Tesla owners saw a higher percentage of respondents than last year say they "love" their Teslas.
Kurtz earns honor for customer service Herald Review
Nancy Kurtz, an American Family Insurance agency owner in Grand Rapids MN, has been recognized for providing an outstanding customer experience under ...
Webinar - Pay TV Customer Care: Managing the Customer Life Cycle Broadcasting & Cable
Cable operators, who have spent the past several years focusing on the nuts and bolts of customer care -- narrowing appointment windows, improving on-time.
Vossbrink Earns Honor For Customer Service | Business The Missourian
Rob Vossbrink, an American Family Insurance agency owner in Washington, has been recognized for providing an outstanding customer experience under the ...
Using KonMari Methods To Tidy Up And Spark Joy Into Customer Service Forbes
The KonMari method is a popular program that helps people clean up, add order to, and declutter their lives. It comes to us from Marie Kondo, New York Times ...
GM Roth recognized for customer service | News, Sports, Jobs Nashua Telegraph
NASHUA – G.M. Roth Design Remodeling of Nashua received a 2019 Guildmaster Award from GuildQuality for demonstrating exceptional customer *service* ...
Ridge Tool expansion to improve efficiency, customer service Chronicle Telegram
ELYRIA — Construction is on track for the new 30,000-square-foot addition to Ridge Tool Co.'s manufacturing facility at 400 Clark St. Becky Brotherton ...
Three Offbeat Customer Service Training Best Practices, Including 'Don't Yuck A Customer's Yum' - Forbes
Three Offbeat Customer Service Training Best Practices, Including 'Don't Yuck A Customer's Yum' Forbes
Customer *service* training in best practices doesn't have to be dull to be effective. Rather, the more colorfully you frame *service* principles and best practices in ...
Briefs: Nominations open for Customer Service Star Award Marion Star
MARION - The Marion Area Convention and Visitors Bureau is accepting nominations for the 2019 Customer *Service* Star Award through April 12. The annual ...
Local Insurance Agent Wins Award for Customer Service RiverBender.com
GODFREY Local American Family Insurance Agent Gerard Fischer has been receiving several awards in his industry.Fischer was recently named as the top ...
Leverage AI To Remove Friction From The Customer Service Experience Forbes
Customer *service* could pose the biggest threat to companies in today's consumer-centric culture. Here's how innovators can use AI to step in and help.
Why Is Customer Service So Bad? Because It's Profitable. HBR.org Daily
It's a familiar scenario: A *service* provider fails to live up to your expectations and you feel some restitution may be in order. Yet, when you call customer *service* ...
AI Moving Into Customer Service 03/19/2019 MediaPost Communications
Many *service* organizations already use AI and even more plan to use it in the future. The growth of AI use over the next 18 months is projected at 143%, ...
Eir sued by Dutch provider of ‘DIY’ customer care service The Irish Times
Row relates to telco's decision to shut down 'community forum' section of its website.
Customer Service Automation: Three Ways To Rethink Your Team's Roles Forbes
In 2018, I wrote about how I believe the contact center is having its “Model T Moment” and how automation in customer *service* is on the cusp of becoming the ...
Paychex Wins Third-Straight Stevie® Award for Customer Service PRNewswire
ROCHESTER, N.Y., March 20, 2019 /PRNewswire/ -- For the third consecutive year, Paychex, Inc., a leading provider of integrated human capital management ...
Getting customer service right Feedstuffs
There are plenty of customers who are out to game companies. But that's not what most customers want to do when contacting a business about a problem.
These Travel Companies Have The Best Customer Service Forbes
If you want a great customer *service* experience the next time you travel, look for brands with established *service* reputations. That's the conclusion of a new ...
StellaService raises $11 million to bring real-time feedback to more customer service agents - VentureBeat
StellaService raises $11 million to bring real-time feedback to more customer service agents VentureBeat
StellaService, a customer *service* feedback platform, has raised $11 million in a round of funding from Zendesk and other big-name investors.
Amazon is hiring 3,000 remote workers in 18 states CNBC
Earlier this month, Amazon announced plans to hire 3,000 remote workers in 18 states. The job listing for customer *service* associates, posted on March 4th, ...
Six Ways Unlikely Industries And B2B Companies Can Rock The Customer Service Experience Forbes
Companies in unglamorous, yet essential, industries and niches (septic system maintenance, mortuary supplies, car wash operations, trade association ...
Customer Service Workshop Planned KSAL
According to the Salina Area Chamber of Commerce, on April 10th or 11th customer *service* expert, Bill Drury will present a workshop entitled “A Passion for ...
Five Negotiation Strategies When Traditional Customer Service Fails Forbes
Giving your customer new ways of looking at the problem is the first step in solving it. When traditional customer *service* fails, how can leaders respond - before ...
Customer Service Training Essentials That Every Keynote Speech, Training Or Workshop Should Cover - Forbes
Customer Service Training Essentials That Every Keynote Speech, Training Or Workshop Should Cover Forbes
Every customer *service* training session (or keynote speech or workshop or breakout session on the topic) needs to include both the why and the how: ...
Here are the Detroit car brands that top customer service satisfaction Detroit Free Press
Buick tops mass market brands for the best customer satisfaction with dealer *service*. Cadillac is third highest among luxury brands.
Mayor McGill says Fort Smith's customer service must improve, plans to create committee - talkbusiness.net
Mayor McGill says Fort Smith's customer service must improve, plans to create committee talkbusiness.net
Mayor George McGill is disappointed in the state of customer *service* in the city of Fort Smith, and made clear his frustrations during the regular meeting of the ...
Will Sprint's New AI-Based Customer Service Tool Be the Right Answer for Businesses? Motley Fool
Automating customer *service* has been a goal for businesses for decades. It makes good financial sense -- every employee is a recurring expense on the books, ...
ServiceNow's CR approach kicks customer service off its corporate island SiliconANGLE News
ServiceNow Inc. is part of a breed of companies seeking to capitalize on the third stage of what has been a steady evolution in software-driven enterprise ...
WSJ on Apple's Video Service: Starz, Showtime, and HBO to Cost $9.99 Per Month, Roku May Gain Apple TV App - Mac Rumors
WSJ on Apple's Video Service: Starz, Showtime, and HBO to Cost $9.99 Per Month, Roku May Gain Apple TV App Mac Rumors
The Wall Street Journal has outlined its expectations for Apple's media event tomorrow at Steve Jobs Theater, where the company is expected to...
To Deliver Great Customer Service, Focus On The Three Things That Really Matter Forbes
Use these principles as the foundational blocks of excellent customer *service*.
How a bookshop wolf handles awkward customers BBC News
If you've ever worked in customer *service*, this comic might resonate.
Customer Service vs Customer Experience: What’s the Difference? SmarterCX
Delivering a winning CX starts with understanding the difference between customer *service* vs customer experience. Here's what you need to know.
CDK Gets Serious About Customer Service Ward's Auto
CDK Global, a major retail automotive technology company in the midst of an ambitious customer-*service* improvement initiative, is learning a thing or two from a ...
Mackay: Never undersell value of customer service Star Tribune
As everyone who is in business knows, the customer is always right. The customer who isn't always right is also not your customer. I have yet to see a business ...
Keep the Customer Satisfied: 4 Tried and True Service Guidelines Inc.
When was the last time you felt pleased with a customer *service* experience? As Warren Buffet once said, we can't just "satisfy" the customer; we have to learn to ...
Cosabella launches subscription lingerie service Retail Customer Experience
Cosabella is launching a monthly lingerie subscription box *service* utilizing the Snap+Style Business curation platform. The box is filed with items personally ...
A Secret Of Success As A Keynote Speaker? Customer Service Beyond The Speech Forbes
If you want to increase your success as a keynote speaker, trainer, or workshop leader, then customer *service* improvement–the *service* and support you provide ...
The best advice I’ve ever received about luxury customer service Inman.com
As a luxury real estate agent, you play many parts over the course of a day. From the moment you enter this industry, you are negotiating the fluctuating world of ...
7 Ways to Motivate Your Customer Service Team Customer Think
Do you want to motivate your customer *service* team but you don't know how? Do you wonder why you have to motivate them? It's dependent on your customer's ...
How Forsyth County wants to improve its customer service Forsyth County News Online
Recently, water *service* went out for residents in a north Forsyth neighborhood due to county work on the waterline. That community's attempts to get answers ...
Helpshift Performance Index: What Customer Service High Performers Do Differently MarTech Series
Digital Customer *Service* Company Announces Benchmarking Report Alongside Automation Bots Product Launch. New proprietary internal data has been ...
Is Burnout Destroying Your Customer Service Strategy? Customer Think
Companies are facing a customer *service* crisis. In any given year, poor customer *service* costs them $75 billion, as many customers switch brands. Customer ...
Customer service–it's just a text away at Lamps Plus Chain Store Age
Specialty lighting retailer Lamps Plus is giving customers shelter from any issues or concerns via direct SMS text message. Lamps Plus is now allowing ...
Be a customer service superstar | Columnists Wahpeton Daily News
As everyone who is in business knows, the customer is always right. The customer who isn't always right is also not your customer. I've yet to see a business ...
AUDIT Your Customer Service Inside INdiana Business
Imagine waiting in line for *service* for 12 minutes and then just as you reach the window the employee leaves for lunch without explanation. Surprisingly, events ...
Burgess earns top honor for customer service Columbus Telegram
Madison, Wis. – Chase Burgess, an American Family Insurance agency owner in Columbus, has been recognized for providing an outstanding customer ...
Block Customer Service Chat Pop-ups With This Browser Extension Lifehacker
Chrome and Firefox: Pop-ups are back, baby! They offer 10% off, they ask you to subscribe to newsletters (sorry), they pull up a chat window so customer *service* ...
Why product managers need customer service training TechRepublic
Working a short-stint in customer *service* can reap long-term rewards for your business.
About One-third of Smart Speaker Owners Want to Contact Customer Service Departments by Voice - Voicebot.ai
About One-third of Smart Speaker Owners Want to Contact Customer Service Departments by Voice Voicebot.ai
Many businesses are thinking about how to best employ voice assistants now that over 66 million U.S. consumers own smart..
Kudos to Lee County, Cape Coral for professional work, customer service: your say The News-Press
Thank you for your help. It is also nice to see both government agencies working together to help resolve paper work problems.
Lamps Plus taps SMS texting for customer service Mobile Marketer
Specialty lighting retailer Lamps Plus now lets customers seek help from store employees by sending text messages to any of its 37 locations. The manager or ...
4 Ways a Small Business Can Step Up Customer Service The Motley Fool
As a small business owner or manager, you're likely painfully aware of your weaknesses compared to your larger rivals. You may have to charge more for some ...
Sun Country admits cost-cutting is hurting customer service Star Tribune
Ray Nayyar flew on Sun Country Airlines back to Las Vegas after competing in the U.S. Open Racquetball tournament in Minneapolis, but three of his racquets ...
Jacada's Customer Service RPA Solutions Showcased at Global Industry and Virtual Events - Associated Press
Jacada's Customer Service RPA Solutions Showcased at Global Industry and Virtual Events Associated Press
This *content* is a press release from our partner Globe Newswire. The AP newsroom and editorial departments were not involved in its creation.
T-Mobile’s $50 home Internet service has no data cap, but plenty of limits Ars Technica
T-Mobile today said it is starting "an invitation-only pilot for in-home Internet *service* on LTE" and will connect up to 50,000 homes this year in rural and ...
ScotRail unveils customer service improvement plan BBC News
ScotRail has unveiled a £18m plan to try and improve its performance for passengers. Leasing three extra trains and hiring more staff - including 55 drivers and ...
Consumers Love Messaging for Customer Service But Hate its Experience Silo Nasdaq
YouGov survey of US and UK consumers reveals that lack of consistent omnichannel experience is the biggest hurdle to faster adoption of messaging for ...
This Grocery Store Has the Best Customer Service in America Reader's Digest
If you live in the southeast United States, you're in luck. A supermarket chain in your region has been ranked tops in customer *service* among grocery stores.
What is happening to customer service these days? | Opinion Clarksville Leaf Chronicle
My orderly smooth functioning world, all of a sudden, seems to be collapsing and becoming chaotic. I wonder if others are noticing the same.
Sussex County employees land recognition for customer service Delaware State News
GEORGETOWN — Two Sussex County employees who were among several dozen nominated for exceptional customer *service* over the first quarter of 2019 ...
Focus on customer service fuels TestOil's growth Crain's Cleveland Business
The customer-facing name for holding company Insight Services Inc. recently expanded, adding about 5400 square feet of space to its 10000-square-foot ...
How Chatbots enhance customer services Customer Think
Communication is one of the most important aspects of human lives. These, which happen mostly in the form of verbal or written conversations drive ...
Analysis: Best Buy's customer service makes it a destination for many Chain Store Age
On the surface, Best Buy's overall sales figures look disappointing – with both enterprise wide and domestic revenue tumbling over last year. However, all of this ...
AI Is On Track To Send Millions Of Bank Workers To Eternal Call Waiting Forbes
Business leaders are finally fessing up to the fact that artificially intelligent enterprise software is going kill thousands of *service* jobs.
3 Customer-Service Tips That Will Ensure Repeat Business (60-Second Video) Entrepreneur
You never have a second chance to make a first impression. Be sure the very first training every new employee receives is in customer *service*. Anything less ...
Boat Maker Recognized for Customer Service Sarasota
The Manatee County-based boat manufacturer Chris-Craft was recently given the 2018 Marine Industry Customer Satisfaction Index Award for excellence in ...
How to Use Social Media as an Effective Customer Service Tool The Content Standard by Skyword
More and more brands are using social media as a customer *service* tool—and with good reason. Here's how to best utilize this outlet in social strategies.
Mr. Marketing: This is great customer service The San Diego Union-Tribune
Until this last weekend I never considered whether great customer *service* really improves your life. A brochure and a pastry changed all that.
Beyond the bot: why AI in customer service means more than just chatbots TechRadar
Zendesk's Jason Maynard explains how AI is being used in a variety of ways in customer *service*.
SD Businesses Lauded For Outstanding Customer Service | Community Yankton Daily Press
PIERRE — The South Dakota Department of Tourism has recognized 112 businesses and organizations across 37 communities in South Dakota for their ...
Where Consumers See Opportunities for Customer Service Automation MarTech Series
The benefits of automating customer *service* experiences via conversational AI platforms are rapidly becoming apparent to enterprise business leaders.
Amazon to hire Vermonters for virtual customer service program Vermont Biz
Online-retailer Amazon has announced plans to begin hiring several dozen Vermonters later this year for new part-time positions in Virtual Customer *Service*, ...
Godfrey insurance agent recognized for customer service AdVantageNEWS.com
Gerard Fischer, an American Family Insurance agency owner in Godfrey, has been recognized for providing an outstanding customer experience under the ...
Job: Mechanic / Customer Service – Citybikes Workers' Cooperative BikePortland.org
Mechanic / Customer *Service*. Company / Organization. Citybikes Workers' Cooperative. Job Description. Citybikes is hiring for the 2019 season! Individuals ...
Where Is Customer Service in Shreveport Bossier? News Radio 710 KEEL
This is something I have griped about for a long time. When I come into a business to spend my money, I expect to be treated kindly and not ignored. It boggles ...
Strengthen employees customer service skills at upcoming MU Extension workshops - The Rolla Daily News
Strengthen employees customer service skills at upcoming MU Extension workshops The Rolla Daily News
Businesses with seasonal and temporary employees are invited to send their employees to boost their skills in customer *service* and hospitality at two upcoming ...
6 Customer Service Skills Every Employee Needs Customer Think
Customer *service* teams may perform different functions for every company, in terms of their day to day activities. Some customer *service* teams primarily work on ...
European Tour Destinations Conference focuses on strategy, customer service and personalised experiences - Travel Daily News International
European Tour Destinations Conference focuses on strategy, customer service and personalised experiences Travel Daily News International
The conference hosted European Tour Destinations' annual awards, recognising the success of venues, based on the network's ongoing consultancy services, ...
Emphasizing Customer Service, Best Buy Fights Back Against Amazon 02/28/2019 - MediaPost Communications
Emphasizing Customer Service, Best Buy Fights Back Against Amazon 02/28/2019 MediaPost Communications
Best Buy startled industry observers with strong results for the fourth quarter of its fiscal year, with sales and profit gains that topped expectations.
Follow the Fitness Leaders: Execs Share Their Favorite Customer Service Secrets Club Industry
Find out which customer *service* tactics have helped six fitness leaders build happy member bases within their businesses.
Sheriff Tom Dart Warns of Scammers Posing as Apple Customer Service Reps NBC Chicago
Cook County Sheriff Tom Dart's office has issued a warning about phone scammers who have been calling area residents posing as Apple customer *service* ...
Uber Chose Zendesk Support to Scale Its Customer Service American Inno
Very few companies have seen the kind of success that turns their name into a verb. There's Google, of course, and there's Uber.Since its founding in 2009, Uber ...
Clients?Do You Really Need Them?
Running a successful business takes a lot of energy and there are so many areas that as a business owner you need to pay attention too.It's not enough to spend heaps of time, money and resources into getting buyers for your goods and services and then leaving those clients/customers to their own devices.
Is Your Food Establishment Clean?
Is your restaurant, bar or hotel clean? I mean really clean. I don't mean "do you stick to all the rules and regulations?".
Increase Sum in Your Check Account with Follow-Ups
We'll be examining what makes follow up to prospects/customers so important on our online world today.Are you familiar with this scenario? Joined an affiliate program with good pay-out.
We Got It Wrong: Never Under Promise & Over Deliver
You know how it is, you believe something for so long, everyone agrees with you, all the books tell you it's true and then suddenly you have a blinding revelation - we've all been duped! You know like my gorilla mates were? (If you're not sure about my gorilla mates then you really need to read the book - we've got a great offer on at the moment!)And you feel such a chump - how did I ever fall for that - the logic just isn't there - I must have been a fool. Let me explain.
Tips for Curing Bad Customer Service
Bad customer service is everywhere these days - unmanned front desks, surly servers, clueless staff, employees talking on the phone, and managers who refuse to acknowledge a customer. It's no longer an exception .
Modern Call Center Solutions - Keeping in Touch is the Key
Call center solutions solve a range of age-old problems. As far back as ancient times, the success of a business has always depended on how well that business can communicate with clients and meet their needs.
First Contact: The Source of Customer Loyalty
With customers being smarter, more cost conscious, more product knowledgeable and more demanding, improving customer service has become a major focus within many businesses. In Customer Satisfaction is Worthless; Customer Loyalty is Priceless, author Jeffrey Gitomer contends the real solution is shifting the paradigm away from customer service to customer loyalty.
What Type Of Software Is This?
The other day while at the book store, I came across some accounting software CDs strewn with other CDs and books in garage sale box.How can any self respecting businessman (even a small one at that) pick up a copy of this cheap sale accounting CD from the box for his business to use? He'd think "what type of accounting system is this that would end up in a garage sale?".
Raising The Bar For Online Magazine Subscription Services And Customer Service
After years of flying below the radar in the magazine subscription service arena online, MagMall.com is gaining traction real fast.
4 Things Your Clients Want From Your Company
Sure, all clients are different. They have different kinds of strengths, weaknesses, cultures and goals.
Five Ways To Wow Your Client
Running a business is about providing goods and services to human beings. Their experience with you can make the difference between a good day, a terrible day, a nothing-special day, and a "WOW" day for them! Wouldn't you like to be the reason a client's day changes from boring to "WOW?"The benefits of this approach are good for everyone involved.
Transforming Disgruntled Customers into Your Biggest Advocates
"I am writing to complain about the widget I bought from your site the other day."Sell anything and eventually you will be on the receiving end of a sentence like this.
Learning from Your Employees and Customers Complaints
Listening to complaints, whether they're reasonable or not, is a part of every manager's job. Sometimes complaints can be overwhelming.
Customer Service and Call Center Outsourcing, Whats The Buzz?
The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BPO with 10%.
Whatever Happened To Customer Service?
Do you remember the last time you went into a shop and the person 'serving' raced over to you, greeted you with a lovely smile, heaps of enthusiasm and said, "Welcome to our store, what can I help you with today?" And then listened attentively to what you had to say?Doesn't happen very often does it? In fact, while I was writing this, I couldn't recall when I had experienced it. I'm sure I must have yet it would have been so long ago, I can't remember.
Importance of Good Customer Support in Online Computer Peripherals Shops
Looking for hi-fi computer peripherals? Finding it tough to decide on the product you need to purchase? Not sure about the models that are available? Not sure about the configuration that would best suit your need? Worried that your budget might not fetch you your long dreamt hi-fi? Just relax!! There are many great world class online computer peripherals shopping centers. They offer you not only the best computer peripherals but also friendly online help in their world class online computer peripherals shopping sites.
Businesses Need to Rehumanise
Big companies and corporations have lost the human touch. The question is, when will humanity catch on, or like robotic sheep will we do whatever the business shepherds tell us, no matter how bad we are treated? I am talking from firsthand interaction here.
Establishing Yourself as an Expert in the Eyes of Your Customers
The most important aspect of a successful business is developing the correct mindset toward your customers. And this is not the over used phrase The customer is always right.
The Consumer Power
While most companies talk about consumer friendliness, customer centricity, customer relationship etc. more often than not they are mere lip service or jargons with little sincerity behind these grand sounding words.
Leverage Customer Capital First
If you're still dreaming about raising outside capital for your business before you have any paying customers, I've got a nice big bucket of ice water to throw on you. Wake up! The cold reality is that investors aren't interested in your business idea unless you can demonstrate that you've got customers who are actually willing to buy.
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