Management Information


Communicate To The Four Main Personality Types


You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic .

Let's take a moment to consider each of them in the workplace.

Extrovert: someone who probably has a messy desk; who leaves projects 75% completed then gets distracted by new, 'more exciting' projects; someone who communicates their ideas with enthusiasm and charm; makes instant decisions; hates 'paperwork' and the 'dull routines' of life, such as filling in order forms, checking bank statements, etc.; is usually 'fashionably late' to meetings, events and parties (and they love entertaining clients!); always has interesting screen savers.

Amiable: someone who is the 'peacemaker' in the office; is always striving for a 'win-win' in everything in life; someone who probably isn't terribly ambitious and striving, but is very happy to support and encourage others who are; someone who cannot say "No" very easily and so are probably on every committee going (whether they actually want to be or not); is more likely to make a decision on the spot if only to stop you 'hassling' them, otherwise will take weeks to make a decision (if at all, as they prefer others to make the decision for them); like to know what others are doing (in case they themselves are doing something inappropriate or foolish).

Analytical: 'GadgetMan' - has multiple PDAs in case one fails; has several computers for the same reason; adores punctuality; when they tell you they recently bought something they won't round the number up but will tell you to the exact dollar and cent how much they paid; loves playing with spreadsheets, charts and projections; will never make a decision on the spot; will buy a car based on fuel economy, servicing costs, resell value, depreciation and other factors, never 'because it's a lovely shade of blue'.

Pragmatic: a 'take charge' person; their view is the way things will probably get done; they listen to others' points of view out of courtesy or intellectual curiousity, but will still do things 'my way' ; doesn't take business rejection personally; not interested in how 'exciting' a project might be, only interested in how much money it will cost/make and how soon it can be implemented/built; very often the Pragmatic likes the colour ' Red '; doesn't have any photos of family or friends on their desk (too unprofessional); has a neat, organised desk.

Now, sales trainers have for years been pushing the line that we 'buy with emotion, and justify that purchase with logic'. But having seen a few Analyticals in my years I don't actually believe that to be the case. An accountant friend of mine in England never purchased anything because of emotion - he always poured over spec sheets from various manufacturers, weighed up the costs involved, considered his options. And because he was also part-Amiable he then let his wife make the final decision, based on his input.

Which raises an important point. No one is ever a 'pure' type. We are all a mix of the four personality types to some degree or other. Yet we also have a strong preference for one particular type.

I'm an Extrovert with a leaning towards the Analytical. I couldn't begin to count the number of my own marketing projects that I have half-completed here in my office; each one almost ready to roll but just in line behind the latest 'more exciting' idea I've just had. Yet I also love getting deep into Dreamweaver and working out how to tweak my website pages for greater speed, better search engine optimisation, tidy up loose bits of code, and so on.

But that's beside the point...

The real purpose of this page is to let you know that your business communications - whether they are email, web page, pdf brochure or even initial word of mouth introduction - need to appeals to the different needs of the four personality types.

How do you do that?

By making sure that your communication has a reasonably equal amount of the following:

* Facts and figures to appeal to the Analytical and Pragmatic

* Enthusiasm and excitement to appeal to the Extrovert

* Testimonials to appeal to the Amiable

Get that right and you have a greater chance of getting your message across.

When you match consumer psychology with effective communication styles you get a powerful combination. Lee Hopkins can show you how to communicate better for better business results. At Hopkins-Business-Communication-Training.com you can find the secrets to communication success.


MORE RESOURCES:
Performance Management Needs to Become Feedback Management  Psychology Today

Creating a culture of feedback is the most critical driver of positive organizational and financial outcomes.


Management Tip: Creating A Gender-Friendly Workplace  Forbes

A people-management tip a day, every weekday in 2019. In yesterday's post, I described how I'd recently discussed with Rania Anderson, a speaker and author ...


Shares of eBay surge as Elliott, Starboard take positions, recommends portfolio review  CNBC

Activist hedge fund Elliott Management announced a $1.4 billion stake in eBay in a letter to the e-commerce company's board on Tuesday.


Claims Management Automation Progresses, But Opportunities Remain  RevCycleIntelligence.com

CAQH reported significant electronic claims management adoption progress in 2018, but providers could still save $8.5 billion annually by fully automating their ...


Asset Managers: How To Win With AI In 2019  Forbes

Asset managers must increasingly embrace data-driven investment decision-making and will need to use AI to make those decisions at scale.


Spotlight on Massillon: Turf management course blossoming  Massillon Independent

“You get to do a little bit of everything in here,” R.G. Drage instructor John DiMascio said of his sports turf and landscape management course. MASSILLON John ...


The Ins And Outs Of Digital Experience Management  Forbes

Will 2019 be the year of Digital Experience Management? Let's take a look at this new system and get to know what could be transforming your business next.


Six Best Practices For Multi-Cloud Management  Forbes

As you add more cloud-based services to your organization, you may find that you can't use the same *service* provider for every process and function. Instead ...


How Is Blockchain And Artificial Intelligence Changing The Face Of Asset Management?  Forbes

Asset management has a rich and traditional past that has helped build many people's fortunes over the years; many of the world's uber-rich have their ...


Elliott Management letter puts eBay on notice to improve stock performance, sell StubHub  TechCrunch

Elliott Management, a NYC investment firm known for its activist streak, released a letter today sent to eBay's management. The letter put the company on notice ...


IUP to offer new energy management track | News  Indiana Gazette

Indiana University of Pennsylvania's Eberly College of Business and Information Technology is offering a unique opportunity for students interested in the ...


UBS Shares Tumble After Volatile Q4 Triggers Big Wealth Management Outflows  TheStreet.com

UBS Group shares were marked sharply lower in Zurich trading Tuesday after Switzerland's biggest investment bank posted weaker-than-expected fourth ...


Amazon tests traffic management system for drones  Dayton Daily News

Drone technology is becoming common, so common that Amazon is now testing an air traffic management system to prevent mid-air collisions. The online giant ...


Wynd raises $82 million for its store management service  TechCrunch

French startup Wynd raised another $82 million (€72 million) from Natixis, Sofina and BNF Capital. The company started with a point-of-sale solution for ...


Without habitat management, small land parcels do not protect birds  Penn State News

Designating relatively small parcels of land as protected areas for wildlife with no habitat management — which has frequently been done in urban-suburban ...


A simple guide to self-management  WWLP.com

With so many ups and downs, perspectives and viewpoints... there are many different ways to look at life.


Achieving business success through Project Management  Daily Times

There is a big difference in just completing a project verses completing a project effectively to meet business goals and objectives. A business project cannot be ...


Tyme Technologies: Innovating Stellar Cancer Management  Seeking Alpha

A bear market usually drives down the share price of a fundamentally sound stock to a deep bargain. Market overreaction subsequent to a clinical binary can ...


Overstock Blockchain Fund Shuffles Management Ahead of tZERO Launch  CoinDesk

Overstock has promoted Joel Weight to chief operating officer (COO) of Medici Ventures, the company's blockchain venture fund. Weight was previously Medici's ...


Provident Financial to buy New York wealth management firm  American Banker

Provident's investment adviser unit will have nearly $3 billion in assets under management after it buys Tirschwell & Loewy.


Review: 4 open-source network management tools improve usability, performance  Network World

With each iteration, open-source network management tools get better. OpenNMS, Zenoss Core, NetXMS and Sensu Core deliver comprehensive monitoring, ...


TomTom sells Telematics fleet-management business to Bridgestone  CNET

Bridgestone will use the *service* for data on "tire operating conditions."


5 Things Kinder Morgan’s Management Wants You to Know About What’s Ahead in 2019  Motley Fool

The natural gas pipeline giant expects this year to be a busy one.


Waste Management Named to Fortune Magazine's List of 'World's Most Admired Companies'  Associated Press

HOUSTON--(BUSINESS WIRE)--Jan 22, 2019--Waste Management (NYSE: WM) has joined Fortune magazine's list of 'World's Most Admired Companies'.


Shutdown hampers planning for management of fisheries | Local News  Gloucester Daily Times

The New England Fishery Management Council will meet as scheduled next week, but the agenda for the three-day meeting in Portsmouth, New Hampshire, ...


New property management company takes over troubled complex  KOB

KOB Web Staff January 22, 2019 11:29 AM. ALBUQUERQUE, N.M. – The Cloudview Terrace Apartments in northeast Albuquerque have been a recipe for ...


Facility management staffing levels appear to be rising  MultiBriefs Exclusive

According to a new study released by FacilitiesNet, more facility managers have reported increases in capital and operating expense budgets in the last year, ...


Woodmont Properties expands management team  NJBIZ

Real estate developer Woodmont Properties announced the promotion of Meghann Belford to regional manager of the firm's East region. In her new role, Belford ...


UL launches online business management bachelor's degree  KATC Lafayette News

By CHARLIE BIER. UL Lafayette. Photo credit: Rachel Keyes/University of Louisiana at Lafayette. The University of Louisiana at Lafayette's new online ...


Boone Hospital trustees focused on two options for future management  Columbia Missourian

The Boone Hospital Center Board of Trustees is focusing on two options for future management of the hospital: a partnership with a national health-care provider ...


Keyfactor raises $77 million to simplify digital security management  VentureBeat

Keyfactor, an identity management and solutions firm based in Cleveland, Ohio, has raised $77 million in a funding round led by Insight Venture Partners.


Netflix Management Talks Price Increases, Originals, and More  Motley Fool

2018 was a stellar year for streaming TV company Netflix (NASDAQ:NFLX). Revenue during the year soared 35%, driven by a 26% year-over-year increase in ...


EQT Rejects Rice Proposal to Shake Up Management  The Wall Street Journal

EQT Corp. said it would take more cost-cutting steps and form a board committee to review operations as shareholders including the Rice family seek a ...


Elliott Management takes $1.4B stake in eBay  CNBC

"Squawk on the Street" discusses what Elliott Management Corporation's 1.4 billion stake in eBay means for the company and the e-commerce sector.


Live from Iowa DOT Traffic Management Center  Local 5 - WeAreIowa.com

ANKENY - Local 5's Angelina Salcedo is live Tuesday from the Iowa DOT Traffic Management Center in Ankeny showing us how the DOT is monitoring road ...


Develop a Collaborative Pain Management Strategy  Pharmacy Times

A comprehensive approach requires that patients play an active role in determining medication and nonpharmacologic treatments.


Morality and Money Management | by Robert J. Shiller  Project Syndicate

Following his recent death, Vanguard Group founder Jack Bogle was widely and generously eulogized – and justifiably so. But if everyone followed Bogle's ...


Duke Management Academy Welcomes First Class  Duke Today

The first class of the Duke Management Academy kicked off a year of professional enrichment with an opening ceremony last week at the Freeman Center for ...


Crummack Huseby Property Management, Inc. Earns Top Industry Professional Credential  PRNewswire

LAKE FOREST, Calif., Jan. 22, 2019 /PRNewswire/ -- Crummack Huseby Property Management, Inc., recently joined an elite group of community association ...


Inside Millennium Management: The portfolio managers' hedge fund  eFinancialCareers

Hedge fund Millennium Management has been doing some big hiring. Do you want to work there?


eTribez Labs Introduces Production Management Platform  TV Technology

LOS ANGELES and TEL AVIV—Israeli-based eTribez Labs has launched "eTribez Production Management," an end-to-end cloud-based production ...


Beef Selection and Reproduction Management Seminar scheduled for late January  Journal Gazette and Times-Courier

URBANA -- University of Illinois Extension announced in a press release that it will hold its annual Beef Selection and Reproduction Management Seminar on ...


SkyBridge, open borders highlight supply chain management symposium  AZ Big Media

Trends and innovations in the supply chain management industry and the nation's first international air cargo hub will be key topics at the 13th Annual CSCMP ...


Management Tip: The Best Kind Of Recognition  Forbes

A management tip a day, every weekday in 2019. At one point in my career I worked for a company that had an elaborate employee recognition program. Senior ...


Jupiter Fund Management lands new CEO  Pensions & Investments

Andrew Formica was named CEO at Jupiter Fund Management, effective March 1.


USDA farm loan management agency reopens temporarily amid shutdown  WSAV-TV

A brief window of opportunity for farmers with questions for the federal farm *service* is closed.


Assets under management to surge in region: PwC  The Straits Times

Growth in the Asia-Pacific's asset management industry is set to outpace that of any other zone globally over the next few years, a report noted yesterday.


Calamos Investments acquires Timpani Capital Management  Pensions & Investments

Calamos Investments agreed to acquire Timpani Capital Management, a boutique manager specializing in small- and smidcap growth equities.


Kaia Health gets $10M support for AI-powered management of chronic pain  TechCrunch

Kaia Health, a self-styled digital therapeutics” startup, has pulled in $10 million in Series A funding for an app-based approach to chronic pain management.


Time Management Tips for Adults with ADHD: Work and at Home Tips  ADDitude

Good time management is about understanding ADHD behaviors, like inattention and/or impulsivity. Manage your time better by replacing some behaviors with ...


Nathan Ford Joins Drawbridge Partners Executive Management Team as Partner  Associated Press

STAMFORD, Conn.--(BUSINESS WIRE)--Jan 22, 2019--Drawbridge Partners today announced that Nathan Ford has joined the cybersecurity consulting firm ...


Sport Management  High Point University

Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML5 video.


Morgan Stanley Investment Management's AIP Private Markets Team Raises $1.9 Billion for Two Investment Strategies  Business Wire

The Alternative Investment Partners Private Markets Team (“AIP Private Markets”), an investment team within Morgan Stanley Investment Management, toda.


Abbott touts effective pain management, lower energy use in BurstDR SCS study results  Mass Device

Abbott (NYSE:ABT) late last week released results from a study of its BurstDR spinal cord stimulation technology, touting that it provided as effective pain relief ...


Second Harvest, Value Chain Management International Release Food Waste Report  waste360

Second Harvest, Canada's largest food rescue organization, and Value Chain Management International, a leading public and industry voice in the area of food ...


Reedsburg's deer management plan produces no success | Government & Politics  WiscNews

The first two hunts of Reedsburg's deer management plan produced no success.


n2y Introduces Positivity™: an Innovative Self-Regulation and Behavior Management Solution  Associated Press

HURON, Ohio--(BUSINESS WIRE)--Jan 22, 2019--n2y, a leader in the field of special education, announced the launch of Positivity —the first integrated, ...


SAP Ariba Named a Leader in Contract Lifecycle Management by Independent Research Firm  Associated Press

PALO ALTO, Calif.--(BUSINESS WIRE)--Jan 22, 2019--SAP Ariba announced today that it has been ranked as a Leader in Contract Lifecycle Management by ...


Once nearly eliminated, UNLV golf management program thriving  Las Vegas Review-Journal

Flashback about a decade ago to the dark days during the recession. The powers that be at UNLV were faced with difficult decisions, among them, what ...


Effort to take over Sioux San management not over  Kotatv

The effort by tribal leaders to take over management of Rapid City's Sioux San Hospital is not finished.


Management Tip: Keep A Little Distance  Forbes

If job performance goes off track and is not where it needs to be, the closeness of a relationship can make it hard to take as firm managerial action as needed.


BlueMountain Capital Management, LLC Delivers Second Open Letter to Board of Directors of PG&E Corporation (NYSE: PCG) & Board of Directors of Pacific Gas and Electric Company  PRNewswire

NEW YORK, Jan. 22, 2019 /PRNewswire/ -- BlueMountain Capital Management, LLC ("BlueMountain"), a private diversified alternative asset management firm, ...


StreetEasy Unveils New Platform to Improve Listing Input and Management  PRNewswire

NEW YORK, Jan. 22, 2019 /PRNewswire/ -- Today, StreetEasy®, New York City's leading real estate marketplace, unveiled Listing Tools, a new platform to ...


Wealth management company caters lunch for TSA workers  News 12 Westchester

A Hudson Valley wealth management organization is stepping in to support furloughed TSA workers at Westchester County Airport.


Bondholders accuse Yoel Goldman’s All Year Management of breaching securities law in suit  The Real Deal

Yoel Goldman's Israeli bondholders are alleging he misappropriated company funds, which they say caused their bonds to lose value.


The Integrated Practice Management Software (IPMS) Market - Primary Care IT 2.0 in Europe: Forecast to 2022 - ResearchAndMarkets.com  Business Wire

DUBLIN--(BUSINESS WIRE)--The "Integrated Practice Management Software (IPMS) Market - Primary Care IT 2.0 in Europe, Forecast to 2022" report has been ...


Marietta Wealth Management names new employees | Cobb Business Journal  MDJOnline.com

Marietta Wealth Management, 472 N. Sessions Street in Marietta, announced the addition of two new employees – Cara Marinovich and Ryann Laurin.


Veeam Expands Leadership in Cloud Data Management  Business Wire

Adds New Capabilities for Microsoft Azure and Azure Stack as well as Amazon Web Services, IBM Cloud and Thousands of *Service* Providers.


Sean Payton’s clock management, not the missed penalty, cost the Saints a win  The Boston Globe

Sean Payton didn't hold back during his postgame press conference. “It was simple — they blew the call,” Payton said of the officials following the Saints' 26-23 ...


Gov. Mark Gordon pledges support for state management of grizzlies  Powell Tribune

New Wyoming Gov. Mark Gordon said he'll pick up where his predecessor left off on several important wildlife issues — pledging his support for habitat ...


New Oriental Education & Technology Group Inc. (EDU) Management on Q2 2019 Results - Earnings Call Transcript  Seeking Alpha

New Oriental Education & Technology Group Inc. (NYSE:EDU) Q2 2019 Results Earnings Conference Call January 22, 2019 8:00 AM ET. Company Participants.


Two now one: EPC and Colorado Springs Emergency Management combine  KOAA 5

EL PASO COUNTY – Big changes are happening to the way natural and manmade disasters are handled in the Pikes Peak Region. The separate operations of ...


Bucks, boom, award: Financial management analysis wins AF award  Barksdale Air Force Base

The 2nd Bomb Wing comptroller squadron financial analysis flight takes a group photo at Barksdale Air Force Base, La., Dec. 19, 2018. The flight won best ...


Leveraging Contract Management Best Practices to Drive Better Fiscal Management and Revenue Recognition – A Study by SpendEdge  Business Wire

SpendEdge has announced the completion of their latest contract management study for a food and beverage company.


3-Day Course: ILM Level 3 Award in Leadership & Management - ResearchAndMarkets.com  Associated Press

DUBLIN--(BUSINESS WIRE)--Jan 22, 2019--The “ILM Level 3 Award in Leadership and Management” training has been added to ResearchAndMarkets.com's ...


SCER £1 million project awarded funding to research management practices and effects  University of Strathclyde

Strathclyde Business School's Scottish Centre for Employment Research (SCER) has been awarded £860,000 funding for a project investigating management ...


Guidelines Developed for Managing Severe Atopic Dermatitis  Monthly Prescribing Reference

Guidelines have been developed for the management of severe atopic dermatitis (AD); the recommendations have been published as a clinical management ...


Hospitality Ventures Management Group (HVMG) Chosen as Operator of 116-Room DoubleTree by Hilton Vail, Colorado  Associated Press

ATLANTA--(BUSINESS WIRE)--Jan 22, 2019--Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel investment, ownership and ...


Launch a Project Management Career with This $45 'Lean Six Sigma' Education  Entrepreneur

The online certification is designed to kickstart lucrative careers in project management.


New pain management doctor at Claxton-Hepburn Medical Center in Ogdensburg  North Country Now

OGDENSBURG -- Claxton-Hepburn Medical Center recently welcomed Dr. Aathi Thiyaga (Aathirayen Thiyagarajah), a board-certified physician in pain ...


GCP Applied Technologies' VERIFI® In-transit Concrete Management System Named 2019 Constructech Top Product  Nasdaq

CAMBRIDGE, Mass., Jan. 22, 2019-- GCP Applied Technologies, a leading global provider of construction products technologies, is pleased to announce.


Percutaneous endoscopic gastrostomy (PEG): a practical approach for long term management  The BMJ

BMJ 2019; 364 doi: https://doi.org/10.1136/bmj.k5311 (Published 22 January 2019) Cite this as: BMJ 2019;364:k5311. Article; Related *content*; Metrics ...


Whiteside County Emergency Management warns of potential flooding due to ice jams  KWQC-TV6

Ice jams along the Rock River in Whiteside County could create flooding issues.


NBA: Raptors' Leonard to miss third straight due to 'load management'  ABS-CBN News

Toronto Raptors star Kawhi Leonard will miss a third straight game Tuesday night due to 'load management,' according to the official NBA injury report.


Met Police criticised for senior management advert saying recruits don't have to 'start at the bottom' like PCs  The Independent

Rank-and-file police officers have condemned an advertising campaign by London's Metropolitan Police that suggested job applicants could enter the force's ...


Eguana taps Pason Power's Intelligent Energy Management System for Elevate line of storage systems  Solar Power World

Pason Power's Intelligent Energy Management System (iEMS) has been selected to provide autonomous control for the Eguana Technologies Elevate energy.


How the era of the remote worker complicates management  Fast Company

How do you manage a team when you don't know exactly what they're doing or where they are at every given moment?


This Management Legend Just Dropped Some Surprising but Brilliant Advice: Quit Doing Just 1 Thing and You'll Be a Much Better Leader  Inc.

In Henry Mintzberg's new book, Bedtime Stories for Managers, what you think is the way to good management may actually hurt you.


Liberty Center management working on several possible high-profile deals  Hamilton Journal News

The professional services and investment management company that took over leasing and management of Liberty Center several months ago is working to ...


Management Tip: How To Prepare For A Performance Review  Forbes

It's that time of year for the "dreaded" employee performance review. Here are practical tips to make the meeting more rational than emotional - and most of all, ...


Cord Tacos Are a Necessary Piece to Cord Management  The Daily Beast

Cord management can mean so many different things to so many different people. I was introduced to it very late in my tech accessories game, and by then, ...


CVS Reaches Pharmacy Benefits Management System Deal with Walmart  TheStreet.com

CVS Health Corp said Friday that it reached a multi-year agreement with Walmart to maintain its retail pharmacy Medicaid network and benefit management ...


Leaders Need Nudges, Not More Management Training  Forbes

Leadership is about behaviors, and even highly motivated managers fall back on old-habits in the face of too much stress and too much to do. With today's digital ...


Pascal Wehrlein: Formula E energy management 'quite easy'  autosport.com

Mahindra Racing's Pascal Wehrlein says hitting energy management targets in ABB FIA Formula E is "quite easy", although he is yet to complete a race in the ...


Arsenal: Management calamity proves mess  FanSided

It has been officially announced: Sven Mislintat will leave Arsenal in February. The management calamity proves the mess this club is in.


Asset management fee squeeze hits State Street  Financial Times

Pressure on asset management fees is having knock-on effects on the banks that *service* the industry, according to the new chief executive of State Street, one of ...


Morgan Stanley Wealth Management Numbers Sag  Barron's

Morgan Stanley's wealth management unit Thursday reported a record year but a bumpy fourth quarter.


4 Tips To Help Control Management Stress  Forbes

A recent survey showed workplace stress is one the rise, but that doesn't it has to control you. Some practical tips to keep the hounds of stress at bay.


Whatever Happened To Business Process Management Software?  Forbes

If you believe that BPMS was really all about empowering all manner of business people to take greater control over the processes they participated in, then ...


Head of Wells Fargo's $466 Billion Asset Manager to Leave Company  Bloomberg

Kristi Mitchem, head of Wells Fargo & Co.'s asset-management unit, plans to leave after more than two years at the firm. She will depart Jan. 24, the San ...


home | site map
© 2007