Management Information


How to Create a Positive Work Atmosphere


Positive versus Negative Workplaces

We have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between a positive and a negative work environment.

Signs of a Negative Work Environment

? The boss is unfriendly.

? The boss is critical.

? There is high employee turnover.

? There is low employee morale.

? People watch the clock.

? People don't get much performance feedback.

Signs of a Positive Work Environment

? The boss demonstrates interest in the employees.

? The boss has an encouraging attitude.

? Employees like working there.

? There is evidence of company pride and loyalty.

? People know where they stand with their supervisors.

Thousands of books have been written on the subject of managing and motivating people, and as many training seminars are conducted on this subject around the world every day. And yet it's interesting that even with all of this available information, few companies succeed at creating a positive work environment. Let's see what's involved.

Four Key Skills

Creating a positive work environment is based on four key skills. They are:

1. Tell people what you expect of them.

2. Show interest in your team members.

3. Create an encouraging environment.

4. Recognize and reward good performance.

Skill #1: State Your Expectations

Telling people what you expect of them means doing the following:

? Communicating expectations clearly

? Having a specific job description

? Identifying specific performance standards

? Specifying deadlines

? Setting goals

Skill #2: Show Interest in Your Team

What behaviors convey that someone is interested in you?

? Making eye contact

? Calling you by name

? Asking your opinion

? Smiling

? Complimenting your work

? Taking your suggestions

These behaviors convey a lack of interest:

? Ignoring you

? Not knowing your name or not using it

? Not asking your opinion

? Ignoring your suggestions

? Not commenting on your work

? Following your suggestion, but only when heard from someone else

Such signs discourage productivity because they make people feel discouraged, angry, less confident, and stripped of self-esteem.

Skill #3: Create an Encouraging Environment

Most people would agree that an encouraging work environment is one where:

? Your ideas are valued.

? Creativity is encouraged.

? Risks are encouraged.

? Fun and laughter are valued.

? New ideas are rewarded.

? You feel appreciated.

? People thank you for your contributions.

? Flexibility is valued.

? You feel like part of the team.

Creating such an environment results in the following benefits to employees. You:

? Contribute more ideas.

? Feel more committed.

? Look forward to coming to work.

? Are more productive.

? Have increased self-esteem.

Creating such an environment results in the following benefits to managers and business owners:

? Less turnover

? Less sabotage

? Greater loyalty

? Easier to find employees due to good reputation

? Higher productivity

Skill #4: Recognize and Reward Good Performance

A reinforcer is anything that happens, after a behavior, that tends to increase the chances that the behavior will be repeated. Included are such things as:

? Compliments

? Smiles

? Thumbs-up gesture

? Saying "Thank you"

? Public announcement of your achievement

? Positive letter in your personnel file

? Promotion

? Time off

? Special parking space

? First choice on schedule

? Dinner with the boss

? Tickets to an event

? Extra employee discount

? Picture on the bulletin board

? Applause at a meeting

Recognition Guidelines

1. Describe the results you are recognizing. Be specific. It's important to make certain the employee knows what behavior or accomplishment you are referring to.

2. State your personal appreciation. Say, "I appreciate it." Adding your personal appreciation makes the compliment feel more genuine.

3. Encourage the person to continue producing such good work. This increases the chances that the person will repeat the desirable behavior.

Garrett Coan is a professional therapist,coach and psychotherapist. His two Northern New Jersey office locations are accessible to individuals who reside in Bergen County, Essex County, Passaic County, Rockland County, and Manhattan. He offers online and telephone coaching and counseling services for those who live at a distance. He can be accessed through http://www.creativecounselors.com or 201-303-4303.


MORE RESOURCES:
This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news


Forbes

Management Tip: Calmness Counts
Forbes
Or to put it another, simpler way, as the old management saying goes, "People leave managers, not companies." It was a phenomenon I came upon repeatedly as I was researching my book The Type B Manager. Too much intensity can wear employees down ...



Wall Street Journal

Marriott Heads Hospitality and Leisure Companies in Management Top 250
Wall Street Journal
The Management Top 250 is based on the core principles of the late business guru Peter Drucker. Mr. Drucker influenced generations of business leaders with his writings, including a regular column in The Wall Street Journal. The ranking, first ...



The Right Infrastructure Management Can Help You Tackle Growth Before it Tackles You
CIO
From deploying new infrastructure that meets expanding workloads to training new employees, the demands caused by growth take up valuable time and resources they may not have. Implementing an easy-to-use, easy-to-learn infrastructure management ...



Tesla Loses Supply Management Chief as Exodus Worsens
Bloomberg
Liam O'Connor, vice president of global supply management, has resigned from the electric-car maker, said the people, who requested anonymity because the information hadn't been made public. Tesla representatives didn't immediately respond to a ...

and more »


Financial Post

Cracking the management secret: How an egg relates to corporate success
Financial Post
Those who travel often are all too familiar with less than appetizing airline food. Leading management thinker Henry Mintzberg attributes airlines' bad scrambled eggs to poor leadership – since the decisionmakers of the airline have not tried the food ...

and more »


Wall Street Journal

New Fund Firm Cuts Pay If Managers Don't Beat the Market
Wall Street Journal
Aperture also intends to use social-media and mobile platforms to turn its new managers into stars accessible to ordinary investors – borrowing a page from the playbook that helped turn managers like former Pacific Investment Management Co. investor ...
Wall Street vet looks to disrupt money-management bizCrain's New York Business
Generali and Peter Kraus Launch Aperture Investors, a New Asset Management Company Headquartered in New York ...Odessa American

all 29 news articles »


ZDNet

Microsoft's Windows Admin Center graphical management tool version 1809 is generally available
ZDNet
The newest release of Microsoft's Windows Admin Center graphical-management tool for Windows Server and Windows PCs -- the tool codenamed "Project Honolulu" -- is generally available as of today, September 20. Both Windows Admin Center 1809 and ...

and more »


Chartered Management Institute

You need to switch your change management thinking: here's how
Chartered Management Institute
“As an increasing number of people take on the role and mindset of the change management professional, [and] instead of striving to make innovation and improvement routine, they naturally encourage the treatment of change as something special,” writes ...



International Atomic Energy Agency

Various Approaches Showcased for the Safe and Secure Management of Disused Sealed Radioactive Sources
International Atomic Energy Agency
Each country is responsible for managing radioactive sources safely and securely, even after they have served their useful purpose. While limited resources may pose challenges in implementing some of the available management options, there is a wide ...



Mastercard, Inc. (MA) Management Presents at Autonomous Future of Commerce Symposium Conference (Transcript)
Seeking Alpha
And then moved back to the States to run the Mastercard Advisors business in North America and that for a couple of years, and then moved into the core of the business as part of the U.S region at the time working with merchants and acquirers, managing ...

and more »

Google News

home | site map
© 2007