Management Information


Management Information

Best Practices Plan: Dissemination of a Great Idea


Good news spreads quickly News of the invention of the wheel must have traveled in every direction as quickly as horse or camel could run. Those who learned of its advantages over the litter and the sledge adopted it right away.

Building Bridges of Communication


Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that.

The Seven Essentials of Business Communication


There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule of 72If you are going to communicate effectively in business it is essential that you have a solid grasp of these seven elements.So let's look at each in turn.

Minimising Conflict With Effective Communication


Did you know there are 5 types of communication that lead to conflict? Let's look at them..

Assertive Communication - 6 Tips For Effective Use


What IS assertive communication? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others.

The Power in Praising People


One of the keys to success is to have successful relationships. We are not islands and we don't get to the top by ourselves.

Finding the Right Way to Motivate Your Employees


Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people in general and employees specifically. They are fear, incentives and growth.

Managing Workplace Conflicts


Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.

Increasing Employee Retention Through Employee Engagement


You've seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason.

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction


Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability.

3 Innovation Keys - Do Your Innovative Efforts Need More Power?


Recently, I attended a webinar with nearly 400 other Chief Learning Officers - during one polling period, we were asked what primary driving force pushes organization-wide or individual innovation - the majority agreed that leadership is that force.Indeed, those CLOs agreed innovation was the most important quality their organizations desire in teams, individuals and leaders.

Can You Sleep While The Wind Blows?


Let me repeat a story I heard many years ago that has stuck with me throughout my life. The lessons from this fable are many and have been applied to a variety of areas of my life.

Three Professional Services Resolutions for 2005


With client expectations higher than ever before, and the gradual industry recovery ahead, consulting firms will need to focus more than ever on carefully identifying and serving the right clients.Based on a recent interview with Brad Smith, VP of Research at Kennedy Information Inc.

Five Strategies for Profitable Services Growth


In today's era of Professional and IT Services competition and consolidation, some small to medium-sized companies are proudly delivering 20%-50% annual growth.Unfortunately, the vast majority of firms have experienced two consecutive years of fee erosion, commoditization, client defection, and company identity crises.

Why Management Kills Creativity


Ten or so years ago, an international consultant, specializing in employee involvement and team development, published a story relating to workplace communication that is heartwarming and damning at the same time. In 1981, Peter Grazer was working as the project engineer on a construction project to modernize a silicon manufacturing facility in St.

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CNN

Kavanaugh takes a crisis-management cue from the Clintons
CNN
(CNN) When Donald Trump talks about how to deal with sexual harassment allegations, Brett Kavanaugh should listen, but he seems also to be taking some historical cues from Bill and Hillary Clinton. Trump was accused by more than a dozen women of ...

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Forbes

Two Guiding Principles To Prevent Underperforming Management From Choking Sales
Forbes
In a recent Gallup survey, researchers discovered that millions of bad middle managers are choking businesses across the country through inflated salaries and poor production. These bad managers showed traits including: • Lack of understanding or ...



Forbes

Kavanaugh: Why Fresh Allegations Raise Further Crisis-Management Challenges
Forbes
In dealing with unexpected negative information, leadership must decide whether the situation is merely an isolated incident, whose consequences will quickly fade, or a crisis, which, if not dealt with, will metastasize and cause increasing ...

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Bloomberg

Big-Money, Low-Profile Asset Management
Bloomberg
David Hunt, this week's guest on Masters in Business, faced a quandary when he became president and chief executive officer of Prudential Financial Inc.'s global investment-management business seven years ago: what to do about the division's name.

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Barron's

Top 40 Wealth Management Companies
Barron's
BofA, including its Merrill Lynch and U.S. Trust wealth management units, has held the top spot in our Top 40 for 10 consecutive years. This year, for the first time, however, the second-place firm has narrowed the gap to less than $100 billion in ...



BNY Mellon Investment Management to close EACM Advisors
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BNY Mellon Investment Management, part of The Bank of New York Mellon (NYSE:BK), plans to wind down EACM Advisors, its multi-manager and fund of hedge funds investment manager, as a stand-alone business. EACM managed $3.9B in a combination ...

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Forbes

Kavanaugh: How The Republican Leadership Broke The Four Rules Of Crisis Management
Forbes
It remains to be seen what happens at the hearing of Ford and Kavanaugh, now apparently confirmed for September 27. Through failure to adhere to the rules of crisis management, there is now greater-than-zero chance that Kavanaugh will not be confirmed.

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HealthPayerIntelligence.com

Top Health Plans Excel in Preventive Care, Chronic Disease Management
HealthPayerIntelligence.com
NCQA ranks health plans in three major performance domains including preventive care, chronic disease management, and consumer satisfaction. Plans earn an overall score as well as individual scores for several sub-categories. For plan year 2018-2019, ...

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Entrepreneur

Rallying Employees to Embrace New Management Practices
Entrepreneur
... employees feel part of the decision making process. When people know their ideas are heard and concerns listened to, they will be more committed to the outcome. I also started using the system openly for my personal tasks. Great managers build ...

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KING5.com

Seahawks announce management shake-up with new president and CEO
KING5.com
The Seattle Seahawks just announced a big management change. The organization promoted Chuck Arnold to team president, replacing Peter McLoughlin, whose contract was set to expire and was not renewed. Arnold has been with the franchise for 25 ...

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