Management Information


Management Information

Unveiling the Value of Your Expertise


All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles in life that we play: leader, trainer, teacher, coach, mentor, and more.

Increasing the Return on Your Training Investment


Insightful leaders and organizations recognize that training is a valuable tool for personal and professional development and therefore set some sort of an annual training budget.Most everyone I've ever talked to has been to both excellent training (hopefully ours!) and training that was, well, not so good.

When Business Becomes A Battlefield


"We have to be careful it's like a minefield out there" "I like to lob the odd grenade into the meeting to shake things up" "You have to watch your back all the time with her" "We need to attack whilst they are in a weak position" "There was blood all over the carpet after he had finished with them"What is your reaction when you are in situations where you hear these kind of messages? What sort of tone and atmosphere do you think they create?These words and phrases are becoming more common-place language amongst managers and are indicators of how things are done in their business. They are also indicative of the growing number of leaders who believe that running a business is like waging war or engaging in a military operation.

The Thick Line Between Buddy and Boss


Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general.

Employee Turnover: Seven Reasons Why People Quit Their Jobs


There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable.

Employee Orientation: Get New Hires Off To a Great Start


The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that that is going to happen whether you plan it or not.

Performance Appraisal Checklist: Raise Not Just Appraise Performance


It's that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company.

Smart Hiring: What Makes the Right Employee?


Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers.

Leadership Style: What Makes A Good Boss?


In today's competitive environment, companies realize that a good boss is one who can identify and build on the talents of the staff and knows how to retain top performing employees. Take this quiz and see if you are a good boss.

Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs


You can possibly teach a turkey to climb a tree - but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time.

25 Great Ways to Find the Right People and Not Break the Bank


Are you trying to hire dozens of hourly workers or a senior executive? Where do you look and how do you get the word out? There are many ways to find the right people besides placing want ads.Here are 30 innovative and inexpensive ways to expand the pool of potential applicants.

Four Steps to Better Performance Reviews


Direct reports-people who need direction and leadership-rely on their leaders to give them feedback and mentoring, not just management and evaluations. However, these people who most need their boss's help frequently lack the guidance that would enable them move to the next levels of success-theirs, their team's and the company's.

Its Not Always What You Say


A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose sight of the fundamental truth: You cannot not communicate. Every second that we are in the presence of another, we are constantly sending and receiving messages, often silent, nonverbal messages that can either augment our communication effectiveness or detract from it.

Make Them GLAD Youre Their Boss


Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won't leave if they're glad you're their boss.

Resolve Differences


Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions.

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