Management Information


Management Information

Discover the Astonishing Power of Words Today!


Picture all the people you know who are dynamic, successful and self-confident. The ones who are the stars of every gathering.

Is Your Business A Dysfunctional Family?


The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted.

Which ITIL Process Should We Implement First?


The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.

Action Learning: Its More Than OJT


For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory.

IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments


Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the iceberg.

Know the Source of Business


One of the first questions we ask a prospect or new client is, "How did you get the business you have so far?" Some can answer exactly. Others aren't as certain.

The Cheapest, Forget It !


Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it.

Manage Your Time - Save Your Business.


If you work from home, chances are you already know that you're really pulling "double duty". You probably work on your business while doing the laundry, corralling the kids, or fixing dinner.

Sending Documents Through Email? Dont Get Burned by Metadata!


During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares.

Jack Welch--Success Is Getting Back Up on the Horse


A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity.

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath


Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.

HRM: Contributing to Well-being or Ill-being at Work?


If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation.

Avoid These Seven Deadly Dangers Of Outsourcing


Here are seven dangers of outsourcing your software development. They become deadly if your career or entire company depends on the timely release of your software.

An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity


Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong way. When we deal with everybody else day after day in any capacity as leaders or team managers, is inevitable that we will be personally confronted with conflict.

Employee Retention: Its a Changing Game


As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1.

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